Benefits & perks paid time off job type full-time
Benefits pulled from the full job description
Paid time off
Full job description
The area: executive management
The executive management team thinks strategically and globally to help nfrastructure define the initiatives that contribute to the company`s successWe truly believe our work can help define the technology industry and we can make a profound impact on our customers and the lives of our employeesOur team of highly creative and experienced leaders thrives in deconstructing and re-creating our businesses to keep our team motivated, meet changing strategic and operational needs, enable innovation, establish more efficient practices and help the company continue to achieve its vast potentialWe measure our effectiveness by monitoring the concrete impact we have on revenue, cost and operational efficiency.
The role: director, managed services
The role reports to our chief delivery officer, global services and is a key role in developing and aligning operational objectives with our corporate mission and goalsThis person will be the catalyst for keeping business operations and activities leading-edge, innovative, high performing, organized and on trackThe wide range of responsibilities, require leadership, ingenuity, innovation, discipline and performance metricsWe are looking for an operations and technology thought leader and a problem solverThis person will interact effectively with the cto, product marketing, sales, finance and other groupsWill run a horizontally integrated organization that transcends individual lines of business and streamlines workflows to deliver finished products on time and under budget to satisfied customersAbility to document strategies, standardize policies and project plans and educate our organization and customers is critical.
Own operational accountability and p&l management of service desk, program and technical services technical services
Continuously evaluating the organization’s financial performance, and developing, and directing strategies for financial performance improvementsWorking both top and bottom-line levers to drive improved p&l performance.
Create a culture that promotes customer success, accountability, innovation and employee engagement.
Work with other executives to align strategy and results to maximize business performance.
Lead the development and execution of long- and short-term strategies surrounding service delivery
Develop and foster relationships with key senior executives throughout the business community to maximize the awareness of zones nfrastructure’s value and to maintain and increase business opportunities.
Provide strategic input and leadership on decision making issues affecting the overall organization.
Leading and facilitating the translation of the company`s vision and strategy into action plans; working with department leaders to ensure accountability and execution against milestones and goals.
Ensure effective policies, procedures and processes are in place to drive systematic enhancements to operational performance, including institutionalizing current corporate policies across all business units.
Graduate degree or equivalent technical degree with a strong business performance record
15+ years’ progressive related experience including complex business unit and project management, leadership and demonstrated business acumen
Demonstrated strong performance from a top technology or management consulting firm
Significant operational experience in p&l management roles
Strategic thinker with experience presenting solutions to senior-level audiences
Distinctive problem solving and analytical skills, combined with impeccable business judgment and ability to communicate with highly technical management team
Hands-on experience managing high-performing teams and a demonstrated ability to lead complex operational and strategic initiatives
Excellent and creative written and oral communication skills; outstanding presentation skills
Energetic, forward-thinking and creative, with high ethical standards and an appropriate professional image
Strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus
Well-organized and self-directed, and a team player
Educator who is trustworthy and willing to share information and serve as a mentor
Excellent negotiator who is experienced in contracts
Decisive individual who possesses a `big picture` perspective
As a rapidly growing global provider of it solutions, we’ve expanded from seattle to sydney, dallas to new delhi and beyond – with reach in over 80 countries around the worldToday’s top brands count on zones and our world-class partners – microsoft, apple, cisco, dell, lenovo, and more – to transform their enterprisesHeadquartered in new delhi and backed by the zones global team, zones india offers customized it solutions and professional services to multinational organizations conducting business in the country.
Zones offers a comprehensive benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teamOur employees enjoy a variety of comprehensive benefits, paid time off, and much moreAnd as a minority business enterprise, a corporate plus member of the northwest minority supplier development council, and an equal employment opportunity employer, our community is just as diverse.
At zones, work is more than a job – it`s an exciting career immersed in an inventive, collaborative cultureIf you’re interested in working on the cutting edge of it innovation, sales, engineering, operations, administration, and more, zones is the place for you!
Posted 30+ days ago