Description: the divisional operations manager needs a person who is a thought leader for the missionThis person thinks operationally (in processes and systems), is a problem solver, and critical thinker who can take action and execute on a given visionThey are able to understand high-level strategic plans while also diving into details to implement operational plansThe divisional operations manager requires someone who has the ability to lead with influence and a spirit of collaboration with the senior vice president (svp) and other field and functional leadersThis person can lead where there is ambiguity while also being a team playerThey have a high emotional intelligence; practicing the ability to read people, build effective relationships and practice empathyThis person has an extensive understanding of young life’s field ministry, its systems and culture.
Position/location note: this is a single job posting, but for three open positionsFor each position, the candidate can work remotely within their divisionOne position is in the southwest division (california, arizona, new mexico, and nevada)The next position is in the northeast division (new york, new jersey, connecticut, massachusetts, new hampshire, vermont, rhode island, maine, and eastern pennsylvania)The third position is in the eastern division (virginia, delaware, maryland, ohio, pennsylvania, and west virginia).
Essential tasks and responsibilities ministry functions
Spiritual development — “following jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships.
Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, study, prayer and worship.
Seek and maintain relationships and disciplines in the context of active participation in a church community.
Actively participate in the spiritual life of the young life community.
Healthy culture — “proclaiming and modeling” ministry.
Support a healthy culture, steeped in spiritual disciplines, diversity, equity, belonging, truth, transparency, curiosity and innovation.
Support the svp/vp with the implementation of measurable plans for the health, nurture and encouragement of staff, volunteer leader, committee members and donors in each region.
Provide clear, prompt, appropriate and professional communication.
Performance & leadership development — “equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting.
Assist the divisional svp/vp in maintaining oversight and casting vision for reaching every kid within the division.
Participate in personnel processes including interviewing, hiring, onboarding, transferring staff, moving authorizations and sabbaticals.
Support leadership with the annual staff evaluation process, ensuring completion of individual development plans and goal performance management for all regional and divisional staff.
Assist svp/vp in implementation of diversity-inclusion strategies, including recruitment, retention and leadership development.
Financial health — “fueling the ministry” includes events, major donor care, public relations (branding) and rce team.
Manage the annual budgeting process, including compensation review, along with ongoing awareness of regional and divisional cash flow budgets as it relates to the needs of the division.
Assist in overseeing financial health in each region, including reviewing regional deficit reports monthly.
Review and analyze divisional financial and donor related reports monthly and provide executive summaries to svp/vp as requested.
Assist in creating and managing the division’s fundraising strategy, ensuring excellence in communication to donors and mission leadership.
Align with svp/vp in utilization of relationship centered engagement philosophy and tools.
Manage all divisional financial accounts monthly and distribute funds as directed by svp/vp.
Ministry support — “taking care of business” includes accounting, administration, communication (internal), data management and strategic plan.
Serve on the u.sOperations lead team and the divisional leadership teamParticipate in team meetings both in person and remotely.
Maintain up-to-date knowledge of mission-wide operational processes and applications, and ensure provision of ongoing training and support for the field in the division.
Facilitate clear communication regarding expectations and implementation of all young life leadership initiatives, policies and procedures to the field.
Manage divisional meetings including content and schedule in partnership with svp/vp.
Develop and implement both an internal communication plan to field staff and volunteers within the division and an external communication plan (divisional newsletters, social media, etc.).
Maintain a healthy working relationship with regional staff, equipping and supporting their roles for effective ministry.
Participate as deemed necessary in u.sLeadership meetings and conferences and make on–site visits to help understand operational issues and find solutions, as needed.
Maintain solid connectivity with the divisional svp/vp and serve as his/her delegate when requested.
Align with and provide operational support to fulfill annual strategic ministry goals, both mission wide and division specific.
Provide ongoing analysis of core ministry impact statistics within the division, communicating to appropriate leadership and developing action plans as needed for ministry health and growth.
Review and analyze camping statistics quarterly and summer camp reports weekly, communicating to appropriate leadership and developing action plans as needed.
Manage annual summer camping processes including: quota allocation, assignment team placement and training, work crew, summer staff and adult guest program.
Maintain oversight of divisional and regional deb plans and cultural intelligence training in partnership with deb office and svp/vp.
Accept both short and long-term assignments, projects and mission wide tasks as assigned by the svp/vp or u.sField operations senior director.
Set divisional calendar and establish operational deadlines.
Serve as a liaison between divisional svp/vp and u.sField operations lead team, regional teams and mission services.
Utilize yl connect to support operational aspects of data management for ministry health and growth.
Bachelor’s degree required.
Young life field experience preferred.
Office environment or remote.
Travel required quarterly.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this jobIt is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.
Personal skills, attributes, and disciplines:
Strong leadership and communication skills, specifically in leading change in a dynamic environment.
Ability to think strategically and develop a plan of action that is communicated clearly and effectively.
Ability to work well on a team, with peers and others, sharing authority, in order to aid the group’s achievement of outcomes.
Commit to the highest standards of personal conduct and integrity.
Adept at building collaborative and productive relationships both within the division and across the mission.
Possess qualities consistent with young life values.