Job req id: 34243 location: patna, in function: retail about:
Role
Franchisee lead
Job level/ designation
M1
Function / department
Retail
Location
Patna (bihar)
Job purpose
Overall responsibility for activities in zone spanning customer service, sales and revenue targets across all products (voice/data–postpaid/prepaid, digital, upgrade etc.)
Key result areas/accountabilities
Achieve sales target for all products (voice/ data -postpaid/ prepaid, digital, upgrades, cross sell etc.)
Ensure and monitor quality of acquisition
Ensure availability of stock adhering to norms
Deliver overall revenue targets through channels
Achieve total target for up-selling and cross-selling
Facilitate roll-out of vms/mi (inclSelection of partners, location etc.) and meet expansion targets
Coach channel partners to improve efficiency, drive profitability and adherence to processes
Manage churn and customer satisfaction for walk-in customers at touch point
Core competencies, knowledge, experience
P&l management skills
Understanding of store management and customer relationship management
Leadership & people management skills
Must have technical / professional qualifications
Graduate
Experience in the retail industry
Hiring insights
Job activity
Posted 9 days ago
