Job type full-time
Full job description
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you getLeading edge technology in an industry that is improving the lives of millionsHere, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliablyThere is no room for errorIf you are looking for a better place to use your passion and your desire to drive change, this is the place to beIt`s an opportunity to do your life`s best work.(sm)
You’ll enjoy the flexibility to telecommute* from anywhere within united states as you take on some tough challenges.
Manages a team of 7-12 technicians who provide executive level technical support
Provides leadership and is accountable for the performance of the team
Develops strategies, plans, and priorities for the team tied to organizational goals
Works directly with the executives and their assistants to ensure the team is meeting their it needs in a timely manner with minimal delay
Supports new deployments and technology to the executives with little to no disruption
Hires, trains, and develops technicians
Supports executive events as necessary
Develops relationships across it and the company in order to provide outstanding service
Provides a high level of escalated support through problem solving, listening and having an exceeding level of customer service
Deploys strategies to maximize uptime and minimize downtime
Provides timely business communication to key stakeholders, using defined templates
Reviews process, performance, activities, roles and responsibilities with a focus on continuous process improvement
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
5+ years of experience in the technology field
5+ years of leadership experience
5+ years of experience managing a technical team
5+ years of executive support experience or customer service
Ability to travel as needed
Bachelor’s degree or equivalent experience
It helpdesk experience
Remote leadership experience
Self-motivated and able to work with little direct supervision and drive results with disciplined follow-through
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Technology careers with optumInformation and technology have amazing power to transform the health care industry and improve people`s livesThis is where it`s happeningThis is where you`ll help solve the problems that have never been solvedWe`re freeing information so it can be used safely and securely wherever it`s neededWe`re creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millionsThis is where the best and the brightest work together to make positive change a realityThis is the place to do your life`s best work.(sm)
Colorado residents only: the salary range for colorado residents is $94,500 to $171,700Pay is based on several factors including but not limited to education, work experience, certifications, etcIn addition to your salary, unitedhealth group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)No matter where or when you begin a career with unitedhealth group, you’ll find a far-reaching choice of benefits and incentives.
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug-free workplaceCandidates are required to pass a drug test before beginning employment.
Job keywords: senior manager, executive level, technical support, tech support, executive support, telecommute, telecommuting, telecommuter, work from home, work at home, remote