Job type full-time
Full job description
Operations posted 7 months ago
Qualification – graduates from tier 1/2/3 engineering colleges and/or tier 2/3 management
Colleges with supply chain & operations specialization; 2 – 5 years in transportation & logistics operation
What does the job involve?
Field execution of customer transportation requests involving end-to-end transaction life cycle management including procurement, execution, and vendor management.
Manage and troubleshoot day to day key fulfillment metrics – placement for contracted lanes, process adherence, customer updates and driving the quality metrics on operational work processes
Customer/partner relationship management – work collaboratively with customers and vendors in the geography to recommend improvement areas in customer and vendor engagement
Develop and maintain data driven internal control system to measure quality and ensure accountability.
Develop new fleet owner and vendor relationship in the regional geography to create vendor sufficiency and improve operational metrics
Resolve customer escalations on customer and supply partners and ensuring smooth operations
Continuously improve the defined processes to achieve a sustained high-performance standardInitiate improvements to enhance quality standards and eliminate redundant and unnecessary process activities
You should apply for this role if,
You are interested in operations, logistics and supply chain management
You are a problem analyser and solver, extremely passionate about technology
You can drive operational efficiencies and excellence through developing new processes and enhancing the existing ones
You have a way with people, and you are particularly good at building rapport with internal stakeholders and customers
You enjoy working in a fast paced and dynamic environment – where requirements evolve constantly
You are intrigued by the prospect of making your way through learning and implementing emerging technologies, processes, and business processes
You have data-driven decision mentality and sound business judgment through strong analytical thinking
4tigo – the truck network, is a new age logistics start-up with a mission to empower the indian goods transportation industry through technology and power of networkingWe provide a comprehensive technology platform with complementary services to all the major stakeholders of the industryOur network exchange enables the members to interact, transact, and manage their goods transport life cycle on the platform with greater productivity, efficiency, and customer experience.
Job category 4tigo, full time
Posted 28 days ago