Job type full-time part-time contract number of hires for this role 3
Marketing: 1 year (preferred)
Full job description
Job title : marketing/communications manager
Location : jersey city, new jersey
Duration : 12 months
In this role, you will partner with operations, sales, and digital team stakeholders to build and structure the end-to-end experience cycle for cxo level visitors at operations officesBy delivering best-in-class client visits, you directly contribute to the conversion of pipeline opportunities and the nurturing of existing client relationships and new initiativesYou will be asked to innovate and leverage existing digital and operations best practices to deliver an impressive showcase of client capabilities, solutions, and brandYou act as the custodian of our brand experience across our us locationsYou will be responsible for setting up and managing an expert network of local resources at each of our facilities to optimize best practices across locations, share external best-in-class examples, and foster a community of people committed to delivering a world-class client experience that highlights our position as leaders in digital transformation.
Design client experience strategy for client connects: partner with business teams to plan client site visits, leveraging the best client stories; co-create visit agendas that highlight key themes and messages in line with our selling strategy and pitch messaging
Project manage and deliver client visits/ any other client connect flawlessly: manage and guide multiple stakeholders through detailed planning and tracking to deliver a flawless client experience on the ground or virtually; coordinate with those stakeholders to ensure timely readiness for visits or virtual connects; manage hospitality and site arrangements as required, manage all logistics regarding the virtual connect (platform readiness, experience enhancers etc.) coordination and completion of projects on time within budget and within scope to meet deadlines and objectivesOversee all aspects of projectsSet deadlines, assign responsibilities and monitor and summarize progress of projectHave a background in business skills, management, budgeting and analysisDesign risk mitigation plan and optimize and improve processes and the overall approach whenever necessaryInitiate new projects and conducting project review and reports for executive staffBe an excellent communicator and comfortable managing multiple tasksYou also need to be a team player and have a problem-solving aptitude, being able to communicate clearly and effectively when managing any project or team be a brand ambassador: act as the custodian of our brand experience in physical locations across the us including collaborating with business and operations stakeholders to design facility branding plans (for new or existing buildings) and execute them with external vendors and internal partnersIn the current virtual environment ensure continuous improvement, updating and enriching various data management and collaboration platforms (sfdc, teams, monday.com, etc.) – site architecture, inventory & content management, data protection and back-up, access management; bring outside perspective in explore external visit and client experience practices for learnings that we can apply in-house; continue to push our thinking on the client experience to make sure we are always delivering a best-in-class experience to our clients that highlights what makes unique and how we have created practical successes with our clientsResearch and learn about new collaboration tools and methods that could enhance virtual connect experiences.
Job types: full-time, part-time, contract
Ability to commute/relocate:
Jersey city, nj: reliably commute or planning to relocate before starting work (preferred)
Marketing: 1 year (preferred)
Work location: remote