Skill set: service assurance,
Total experience: 18.00 to 18.00 years
Job post date: 13/06/2022
Job expiry date: 13/07/2022
Domain: it
Location: bengaluru [india]
Job summary
To plan, execute, control and ensure closure of projects, while managing people and delivery excellence in all parameters of time, cost and processes in projectsDrive execution of the project roadmap and manage entire project lifecycle from strategy planning to tactical activitiesEnsure high customer connect for the project, building processes for all relevant team members to engage with the customerEnsure completion of project satisfaction report and relevant survey and feedback mechanismsGuide the launch of project from concept to delivery by managing the project and governing the overall budgetArticulate and explain designs and constraints to stakeholders after understanding customer perspectiveEnsure compliance to internal toolsSensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basisDetermine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoringReview project profitability and other agreed parameters and provide relevant status reports to the management and customerEnsure steering committee meetings and other regular meetings with customerDevelop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatableCreate and maintain project level dashboards to enable effective project managementPromote team work, motivate, coach and develop people in the team to build functional skills and desired behaviours to deliver resultsEnsure high levels of engagement within the teamManage complex scenarios effectively like business risks, multiple vendor issues, code red situations etcAnd customer expectations without impacting associates adverselyProvide technical and other guidance as required to the team and assess the performance of the associates.
Hiring insights
Job activity
Posted 8 days ago
Company Description
www.techmahindra.com