Job type full-time
Full job description
· to drive sales and ensure business targets are achieved for the assigned area
Branch process management
O execute the defined strategy to achieve the defined performance of the branch.
O create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients
O manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategies
O expand and retain the company`s base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projects.
O build and develop a defined source mix comprising of direct and indirect sourcing channels.
O capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers.
O facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase business
O ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.
O manage post-sales customer/channel partner escalation.
O co-ordinate and supervise all key departments internally and strategies the road map for lending products.
O managing branch operating costs including cost of acquisition, expenses and operations.
O closely monitors the quality of book ensuring minimum delinquency at the branch level.
O to support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections team.
O optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area
O collaborate effectively with departments including channel partners.
O lead and supervise the sm & rm team by support through appropriate hiring, training, reward and recognition.
O responsible for the overall administrative functioning of the branch.
O ensure active distribution span of control is maintained at the branch level as per norms.
Industry & governance
O constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
O ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance & frauds and devise actions for correction and prevention.
O ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
O ensure compliance to all audit / nhb regulations as well as policies and procedures of the company.
Posted 30+ days ago