Salary $17.27 an hour job type full-time
Full job description
We’re now hiring insurance advisors to work from home!
We are seeking individuals who strive to provide next-level care for our clients and their customers and excel in an environment where leads are provided.
Our licensed life & health insurance advisors provide professional presentations over the phone to sell insurance to existing customers of fortune 500 insurance companies.
Handle inbound and outbound calls with prospects and use assumptive sales techniques to enroll them in one or more of the client’s insurance products
Build rapport with callers to gain trust and understanding
Determine eligibility and maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures
Update job knowledge by studying new product descriptions; participating in educational opportunities
Manage prospect follow-up calls to ensure timely responses
Gather all required data necessary to sell insurance products to prospects
Explain the sales and issuance process and insurance products
Accurately process application/ information in sutherland and the client’s sales and customer systems
Diligently track and record outcome of calls and customer issues/inquiries for follow up
Escalate issues to program manager as needed
What we offer:
Pay rate of $17.27 per hour plus a performance incentive plan of up to $500 per month
Medical, dental and vision benefits
Paid training & pto
Advancement opportunities – 80% of our frontline leaders have been promoted from within
Additional pay incentives as well as monthly rewards & recognition programs
Eap & health and wellness programs including a personal trainer dedicated to sutherland
This is the job for you if:
You are action oriented, take initiative, and seize opportunities to maximize your potential
You confidently communicate value propositions, thoroughly answer questions and set proper expectations regarding the product and sales process
You are a closer and consistently exceed your sales goals
You are an enthusiastic professional who is dependable and flexible
You are driven by your success which is measured by monthly sales, quality score, cancellation rate, and productivity percentage
Excellent communication skills and a strong detail-oriented multitasker
Ability to use critical thinking skills to overcome customer objections
Proven time management skills
Previous work experience with electronic documentation management, understanding of workflows and microsoft products (work, excel, powerpoint, windows explorer)
High school diploma or equivalent
Minimum one-year previous customer service/sales experience required and/or 2 years call center experience required
1 year of post-secondary education required
Typing skills of 30+ wpm with 90% accuracy required
Ability to manage multiple software applications and document customer records at the same time
Prior experience and/or knowledge of medicare or medical terminology preferred
Prior experience in the health care/insurance industry preferred
Requirements to work from home:
Excellent internet connectivity:
Internet access speeds of 2 mbps upload and 10 mbps download – the faster the better!
Wireless and/or satellite internet service providers are not compatible with our systems.
Productive work environment:
In-house network, and a hard-wired internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
A quiet and distraction-free, secure place to work.
A computer with:
1.6 ghz dual core processor (the faster the processing environment, the better)
2 gb ram
10 gb available hard drive space
One or more available usb ports (2.0 or greater)
2 - 20 inch monitors
A headset to use for training and meetings that is/has:
A smartphone (ios or android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
As a digital transformation company, sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analyticsWe have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.
Sutherland is a drug free workplace, including our work-from-home positions.
Posted 4 days ago