Job type full-time
Full job description
Are you interested in making a lasting difference in lives of thousands? if so, this opportunity may be what you’re looking for! the department of revenue (dor) is seeking to fill a communication consultant 4 as our outreach liaison to support our newly established working families tax credit (wftc) division as the department works to encourage over 400,000 washingtonians to apply for the creditInitial candidate screening will begin as early as may 4, 2022The hiring authority may make a hiring decision at any time thereafter, so it is in your best interest to apply as soon as possible.about the position: this position is based in central washington and is responsible for assisting the outreach and community engagement needs of the division by advancing the strategic planning of the division’s outreach and community partnerships program, and by increasing the linguistic capabilities of the divisionYou will utilize knowledge and experiences of the different limited english proficiency (lep) communities to provide advocacy and support for lep applicants by serving as a liaison between the community and the wftcThe incumbent is a key resource for the community, serving as liaison between lep customers and dor staff and providing important information and access to resources in the customer`s preferred language.to do this, the person in this position must go out into the community and gather information on potential service gaps, educational needs, communication gaps, privacy concerns, and customer service experiencesThe person in this position is responsible for identifying community partners; researching methods of communication and reporting community preferences; translating documents and communications; developing presentations and presenting to external entities; planning and coordinating application drives; and building community trustRemote work: most of the work for this position will be completed remotely, as well as on site for outreach and community eventsYour official duty station will be in one of our offices in central washington: richland, wenatchee, or yakimaWho you are: you are an engaging public participation practitioner who has demonstrated success in identifying preferred methods of communication within underserved communities, elevating community voices, adopting diversity, equity and inclusion strategies, building trust, identifying strategic partners, and nurturing relationshipsWhat you bring: the ability to establish and maintain strong relationships with multiple diverse internal and external stakeholdersThe responsibility to independently coordinate and organize outreach events, including event location, event dates, and inviteesThese events require substantial relationship building and maintenance, meeting and collaborating with stakeholders to promote buy-in and cooperationDemonstrated action as a self-starter who can use independent judgment, ensuring continuous process improvement, protecting the agency’s reputation, and cultivating collaborative relationships with communities and community members across the stateThis position requires demonstrated bilingual capacity in both english and another language such as spanish, vietnamese, chinese, korean, or russian, to serve as a liaison between the community, strategic partners, and the wftc division as regular course of work dutiesOther languages may be considered.the salary listed for this position will include an additional 5% assignment pay as a dual-language positionWho we are: the working families tax credit (wftc) division supports the agency mission through education on the working families tax credit, aiding individuals in applying for the credit, registering accounts, maintaining records, examining and processing applications, and distributing creditsIn 2021, the washington legislature passed engrossed substitute house bill 1297 which modifies eligibility and provides funding for the working families tax credit programThe bill names dor as the administrator of this programThe bill also offers insight into the legislature’s public policy objective for the program, which is to stimulate local economic activity, advance racial equity, and promote economic stability and well-being for low-to-moderate income workers by providing a credit, in the form of a remittance, for the sales tax paidThis position will support the division’s leadership as they build and administer the working families tax credit programIn particular, this position will be responsible for helping the division secure a high enrollment rate for the wftcRevenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency`s goalsWe value diverse perspectives and life experiencesWe employ and serve people of all backgrounds including people of color, immigrants, refugees, women, lgbtq+, people with disabilities, and veteransThis unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunityWe offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgivenessVisit these links to watch our recruitment video to find out more about our agency and see what our employees say about why revenue is a great place to work.
A bachelor’s degree in english, communications, journalism, humanities, public relations, business administration, accounting, marketing, social work or related field and two years of experience in any combination of the following: developing outreach campaigns.working with multilingual and multicultural customersSocial research, data collection and analysis.writing content for the general public or specific stakeholders.public speaking or conducting workshops for large audience.strategic planning.public relations or communications.other similar experiencesOr an associate degree or higher and four years of experience in any combination of the following: developing outreach campaigns.working with multilingual and multicultural customers.social research, data collection and analysis.writing content for the general public or specific stakeholders.public speaking or conducting workshops for large audience.strategic planning.public relations or communications.other similar experiencesOr a high school diploma or ged and five years of experience in any combination of the following: developing outreach campaigns.working with multilingual and multicultural customers.social research, data collection and analysis.writing content for the general public or specific stakeholders.public speaking or conducting workshops for large audience.strategic planning.public relations or communications.other similar experiencesNote: formal education will substitute year for year for experienceA candidate must also possess the ability to read, write, translate, and converse with fluency in both english and another languageCompletion of a language assessment will be required as a condition of employmentPreferred qualifications: certified translator or certified interpreterCertified by the international association of public participation.certified as a facilitator.advanced level skills using word, excel and outlook.to be considered: please complete your online profile in detail.attach a resume detailing your work experiencePlease attach a letter of interest, describing your specific qualifications for this position*note - incomplete applications and applications received without requested attachments may be disqualified.* to take advantage of veteran`s preference, please attach your dd-214, member 4 long form, or your ngb-22Please blackout your social security number and date of birth before attachingQuestions?hello, my name is lance, and i will be assisting with this announcementAs a 20-year department of revenue employee, i understand the importance of finding a rewarding career with a work-life balanceAt revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you havePlease contact any part of the staffing team at email@example.com or give me a call (360) 704-5725.
Per governor inslee’s proclamation 21-14, state employees must be fully vaccinated against covid-19Your vaccine status will be verified after a conditional job offer is madeIf you need accommodation information after your conditional job offer, please reach out to the human resources office at firstname.lastname@example.org be considered for a revenue agent position, you must have complied with washington state tax lawsThe department of revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrates the highest level of ethics and integrityDuring the hiring process, the compliance division will review the department of revenue records to ensure you have complied with washington state tax lawsThe human resources division may use referrals from this recruitment to help fill future similar vacancies for six monthsFor current department of revenue employees and union members of the wpea, current promotion rules will apply if selectedPrior to a new hire, a background check including criminal record history will be conductedInformation from the background check will not necessarily preclude employment but will be considered in determining the applicant`s suitability and competence to perform in the position.this position is covered by a collective bargaining agreement between the department of revenue and the washington public employees association (wpea)The department of revenue is proud to be an equal opportunity employerWe embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statusesWe encourage you to applyIf you need help during the application process, please call the human resources office at 360-704-5731Applicants who are deaf or hard of hearing may call through the washington relay service by dialing 7-1-1 or 1-800-833-6388.
Posted 17 days ago