Job details
Job type full-time regular / permanent
Full job description
Job: finance primary location: asia-india-bangalore schedule: full-time employee status: permanent posting date: 01/nov/2021, 11:43:05 pm unposting date: ongoing about standard chartered we are a leading international bank focused on helping people and companies prosper across asia, africa and the middle eastTo us, good performance is about much more than turning a profitIt`s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, here for goodWe`re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisationThis in turn helps us to provide better support to our broad client base.
The role responsibilities
Strategy
The role is expected to be forward looking on proactively clearing the hurdles on the risk mitigation front on the data security, quality and time bound dissemination of information to the shareholders and an iterative process periodically in the light of changing business scenarios.
To set up guidelines on and ensure adherence to data security governance in line with group policies.
Provide guidance to group or country sbim teams on matters related to data governance and propose solutions to enable secure, timely and efficient delivery of information to the stakeholders
Liaise with customers on the periodic review and re-negotiation of service level agreements and any other related performance and quality measures
Business
Strategic business information management (sbim) is a one stop provider of business information that not just gives a historical view of the bank but also is progressive in giving a strategic view of the futureThe core focus is not just to be a provider of information but also be a strategic partner with an understanding of the business context.
Partner with senior leaders, global process managers (gpm) and stakeholders on various initiatives, in line with organization objectives.
Manage end to end data and information support for all the key initiatives of business units across retail bank supporting the respective country and group teams.
To work closely with the project teams (business & technology), to review the integration of new functionality / technology implementation projects initiated and ensure that the projects are in line with the information management policy guidelines.
Processes
Sbim handles a series of complex processes including but not limited to country data, group data, data visualisation, scorecards across retail banking products, data management, retail banking products and across retail banking segments.
Create a robust data infrastructure, to be leveraged for downstream reporting and analyticsAutomate and streamline existing ways of sourcing and transformation of data using out of the box processes, procedures and innovative practices.
Ensuring total customer satisfaction through quality service, timely report dissemination and effective communication.
Manage processes leading up to balanced scorecard based performance tracking for frontline, sales momentum and incentive payouts.
Interact with metrics owners across various functions and get an end to end understanding of the metrics and check the applicability of the metrics across various scorecards.
Liaise with data owners to ensure smooth flow of upstream data is continually maintained to the highest standard of quality and is transitioned through sbim to the downstream data owners.
Continuous improvement in the productivity standards prescribed and updated periodically.
People and talent
Take ownership of end to end project delivery from inception of delivery of final product and handling exceptions.
Conduct daily touch point calls with heads of your departments
Identify customised training needs for each individual employee to reach their peak potential, provide mentorship and set up a feedback mechanism to ensure a culture of continuous improvement.
Define hiring plan for different levels based on profile, experience, education and salary benchmarks
Be responsible for performance management of the team including appraisals, periodic ratings and handling escalations, if any.
Risk management
Work closely with technology and ops function and the data warehouse team on solutions to resolve identified production issues which are impacting existing infrastructure /solution covering data quality, data assurance, refresh timeliness, data security governance.
Manage the infrastructure need of the internal team to mitigate any potential risks of non-performance.
Governance
Periodic monitoring of the team’s compliance levels on the data usage and the data security parameters.
Participate in projects by performing uats as required (for e.gOn report conversion/migration enhancements).
Analytics
Liaise with stakeholders across the entire gamut of business (customer acquisition, portfolio management, new product development) through effective communication and co-ordination to understand their business needs and translate them into insightful mis/ visualizations/ interactive dashboards.
Manage analytics support for all the key initiatives across retail products and segments through meaningful and actionable analytical findings for business user consumption.
Must be able to demonstrate a comprehensive understanding of identifying the sources of data, transformation process of the data elements and model the data to enhance the decision making process for end users.
Work with upstream and downstream data owners to enhance the analytical insights offered at the final consumer level.
Stay up to date with industry and technology developments and continuously look to incorporate best practices into the processes.
Regulatory & business conduc
Display exemplary conduct and live by the group’s values and code of conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across standard chartered bank including an understanding of and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the group code of conduct.
Other responsibilities
To support the regular connects with the stakeholders, srm meetings, gate meetings periodically and on a need basis.
To actively contribute to a healthy working environment through team bonding, employee engagement initiatives, periodic townhalls and all hands meets.
Have periodic one on one interaction sessions with direct reportees to understand the work and challenges if any.
Good communication, interpersonal and presentation skills and be self-motivated.
Ability to respond to changes and have ability to think outside the box to provide innovative solutions.
Key stakeholders
Internal
Group retail banking, sbim, all the country finance, global finance, country business finance teams, business leaders, project team, gbs hr, hrssc, finance, compliance, quality, program management office, corporate communications, technology, isci, other teams for the countries within fss
External:
External auditors, senior members of other finance shared services centres in the industry and peer group companies related businesses
Qualifications:
Be / b.tech/mca with (or) mba / chartered accountant with 6+ years of hands on sas/sql experience, process re-engineering, and organisation design.
Strong understanding of financial industry, specifically on banking products and services and business intelligence tools.
Exposure to a large international bank in driving performance effectiveness / business analytics
Effective communication skills, including presentation skills and influencing senior management.
Solid people and project management skills with building relationships and stakeholder management skills and
Demonstrate initiative and proactive thinking
Apply now to join the bank for those with big career ambitionsTo view information on our benefits including our flexible working please visit our career pagesWe welcome conversations on flexible working.
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