Job details
Job type full-time
Benefits pulled from the full job description
401(k) dental insurance disability insurance health insurance vision insurance
Full job description
Solutions consultant remote located in austin or central/east coast us #li-remote
The companies that win today are those that put an understanding of their customers and prospects at the heart of their organizationCovid-19 has dramatically accelerated the switch to online: interacting with and understanding your customers online is key to surviving and thriving in the new environment.
It’s an exciting time here at snowplowWe are actively selling in 15 countries, with over 170 customers; snowplow is extremely well set up for rapid growth in this new reality, having recently closed our series a2 fundraise with atlantic bridge and mmc venturesGartner also recognised us as a cool vendor in marketing and data analytics 2020.
Our values include key ideas around inclusivity, transparency and growth - we want to build a conscientious company helping each other and our customers achieve brilliant things.
The opportunity this role sits in our sales function and will be reporting into our head of sales operations and solutionsAs a solutions consultant, you will work alongside a talented team of account executives, supported by a strong operations and enablement function, to define the processes and materials required to win over new prospects.
We see our solutions consultants not just as snowplow product experts, but as functional experts in the modern data stack, often becoming trusted advisors to our prospects along the wayWe are still iterating on the most compelling ways to technically sell snowplow to our prospects, iterating our pov process and building out compelling demos, we’re looking for a strong sales person who also wants to show their creativity and be part of building out best in class processes.
What you’ll be doing:
Find the opportunityWorking closely with our account executives to identify potential use cases in key verticals such as retail, media, b2b and others
You’re a chameleonWork with our account executives to design and deliver bespoke pitches and demos for different prospect stakeholders such as heads of data, ctos, data analysts and scientists, product managers, marketers, and wider senior management
It’s all about that lifecycleEmbedding in our solutions architecture team as part of onboarding to develop a deep understanding of the post-sale implementation journey and using this expertise to shape pre-sale solution designContinue to foster customer relationships after this initial period to keep your product knowledge fresh.
Customise wayTailor product built demos to the specifics of the client, taking into account use case, vertical and specific details shared during discovery
Question? you have the answerBecoming a snowplow product expert to answer technical q&a with our prospects
You’re a master of alignmentDevelop an understanding of the business problems faced by a prospect and identify the underlying technical issuesWork with prospects to align on a technical solution and data strategy with snowplow at its core
Talk data to meUsing your broad domain knowledge of the technology landscape to show prospects where snowplow could fit in their data stack, from cloud (aws, gcp) to the suite of visualisation tools (looker, redash, etc)
Don’t follow the crowd, lead itSupport the wider go to market team with technical thought leadership with the expertise you understand from gathering prospect intelligence
What you bring to the team
You’re no stranger to a solutionProven experience of solutions consulting, sales engineering, solutions architecture or value engineering at a saas companyWe are open to hearing from you if you have deep domain experience in behavioural data management and shrewd commercial acumen
Spinning plates? no problem! you are highly organised and able to manage your time effectivelyWorking with multiple prospects at any given time, you are able to coordinate with the technical teams at snowplow so as to best support the account executivesYou thrive in a fast-paced environment
Hand me the micYou are a clear and confident communicator and presenterYou are experienced in presenting projects or solutions to business stakeholders of all levelsYou have experience communicating with developers, data professionals, cto’s and heads of data
You like to dive into the techYou have strong technical skills and ideally have some experience performing data analysis and modelling in modern data warehouses, and have some understanding of front end web or mobile application development or tracking implementation
What you get in return for being awesome:
A competitive package based on experience, including share options
23 days of holiday a year (plus 11 bank holidays)
Macbook and home office equipment
401k
Medical, dental and vision insurance
Short & long term disability insurance
Two fantastic company away-weeks in a different european city each year (currently virtual due to the pandemic)
Flexible working
Work alongside a supportive and talented team
Grow and develop in a fast-moving, collaborative organisation
Enjoy fun events organised by our cultural work committee
Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive teamWe don`t discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientationWhatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
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