Las vegas based technology company is looking for an important next hire for our close knit teamCandidate will provide remote technical support and diagnostics for end-users installing and operating our control systemsLooking for a motivated, support-oriented, and amicable candidate.
Required knowledge / experience:
Experience with and understanding of configuring routers, wireless access points, and other network infrastructure equipment
Working knowledge of linux systems, comfort with terminal / command line interfaces
Ability to perform system-level configuration of products including determination of hardware, os, software versions, and other platform specifications
Familiarity managing and controlling network ip ranges, nat, port forwarding, dynamic dns
Support connectivity of devices to networks and troubleshoot connectivity problems
Experience working with custom networked products, such as home automation equipment, energy management systems, or control devices
Monitor and respond to complex technical control facility hardware and software problems
Provide guidance regarding system versions, upgrading, and other system maintenance
Proper phone etiquette, ability to speak and write clearly and accurately
Familiarity with various remote sharing / collaboration tools
Familiarity with ticketing / bug tracker / support systems.
Associates degree in an information technology related field or 2 years equivalent experience required.
2+ years designing, implementing and administering complex network installations
2+ years experience using / administering linux/unix systems and services
Growth & work schedule
Opportunity to move and grow within our organization
Ability to travel up to 35%
Interested candidates should email their resumes to firstname.lastname@example.orgThis position has the potential to be located on the west coast for the right self-starting, highly motivated candidateOnly those candidates that closely match our search criteria will be contacted for follow upThank you for your submission.