Job details
Job type full-time
Full job description
A sales manager would constantly monitor and improve performance of all sales activities in an assigned marketThis will be achieved through hands on leadership, excellent customer support, and team management skills to deliver company standard.
Short discription
Job experience
1-5 years
Who can apply
Graduate/diploma
Job shift
Morning
Generates sales and profits
Responsible for the development and performance of all sales activities in an assigned market.
Monitor real time positives and closure of sales associates and sales executives.
Ensure the daily sales activites are executed by the team in a flawless manner
Ensure and assist in achieving weekly branch sales targets.
Drive profitability through increasing sales & controlling costs whilst
Maintaining company operating standards.
Attend client meetings as and when required.
Pre sales and support
Ensure all pre sales enquiries are addressed to within a minimum of 30 minutes and a maximum of 90 minutes by the sales team.
Take part in sales escalation and ensure right products sold to the right customer.
Highly visible & hands on in the day to day sales activity.
Ensure that all staff sell by advising on the right solutions for the clients business
Deal with customer complaints politely and efficiently with the aim of ensuring the issue is resolved to the customer’s satisfaction.
Escalate to the management as appropriate.
Training
Ensure all sales staff are well trained for the product and client verticals they handle.
Ensure all sales staff have access to the latest product and pricing related updates
Evaluate the quality of sales staff by conducting periodic assessment
Organize retraining programs for staff requiring extra help.
Provide regular updates to training department to ensure that the up to date with the latest development and trends on the sales floor.
Leadership
Inspire & motivate the team to achieve sales and profits
Lead by example, taking a hands on approach
Train and develop the team skills to exceed customer’s expectations
Praise and recognise good performance
Deal with poor performance through informal reprimandsAct as a witness during company disciplinary procedure
Proactive in problem solving
Can work on own initiative to deal with problems and opportunities and escalates to senior managers as is appropriate
Communicate via team meetings, one to one meetings, training sessions, notice boards and written
Communicate a vision of success which the team want to be part of
Manage the day to day administration ensuring systems compliance
Personnel skills
Assist in trianing and recruiting of staff team members in line with company and statutory requirements.
Identify recruitment needs and agree action plan in a timely manner
Assist in recruiting a team that meet and exceed customer service standards
Identify training needs and deliver training to drive sales and profits
Deal with day to day personnel queries
Assist in the performance review of all staff on an ongoing basis
Delivers company standards
Ensure the staff dress code / appearance is adhered to
Promote a positive perception of the company at all times both internally and externally
Ensure pre sales and post sales interactions adhere to process standards
Systems compliance
Ensure and support to the management in complying to daily, weekly and monthly administration.
Ensure to company standards and meets deadlines.
Salary : salary is not a constraint for deserving candidates
Hiring insights
Job activity
Posted 30+ days ago
