Department: technology and research
Location: mohali, punjab
Experience: 0-1 year
Reports to: technical lead
Sampana digital (sdpl) (www.sampanadigital.com) is a digital technology company that provides end-to-end product engineering and digital transformation servicesOur engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitallyWe also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including sms, voice, email and pwa technology.
We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insightWe are a team of passionate professionals to craft an unbeatable culture and services.
Come and join us!
Provide support and remediation across multiple applications.
Provide level 1 troubleshooting, problem resolution, business analysis.
Provide accurate information on it products or services
Record events and problems and their resolution in logs
Document processes and procedures to resolve issues
Identify and suggest possible improvements on procedures
Perform the work within the constraints of published service level agreements (slas)
Participate and collaborate in requirement analysis, quality assurance (qa), user acceptance testing (uat), and deployments, as well as sprint planning
Deliver sales force solutions on sales force sales cloud platform
Basic understanding of application support role.
Basic understanding of linux, shell script, mysql and core java
Bachelor’s degree or higher in computer science or related field or equivalent work experience
Proactive in nature and quick learner.
Experience: 0-1 year job location: mohali punjab