Job type full-time
Full job description
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Customer success group
Director, services projects leader
Are you someone who can:
Lead a team of the best saas experts in the country to deliver customer outcomes
Lead complex business transformation engagements
Articulate and present at an executive level
The professional services team at salesforce india implements business and digital transformation projects for our strategic customersThis team consists of the best salesforce experts in the country.
It takes grit, compassion, and creativity to help businesses achieve digital transformationToday, we’re trusted advisors to the world`s most admired companies — helping them connect to their customers, partners, and employees in a whole new wayNothing is more meaningful to us than customer successAs the director of services projects, you will take on the role of leading a team of highly technical team members on a mission to translate customers` vision into reality.
Lead the technical delivery of custom development, integrations, and data migration elements of a salesforce implementation
Achieve services targets like gross margin and utilisation
Partner with internal teams like pre-sales, sales and product management
Ensure that projects are on track with active participation from all parties
Lead and be responsible for the career of team members
15+ years’ experience, predominantly leading saas based deliveryCrm and salesforce knowledge mandatory
Good to have: hands-on experience with salesforce clouds, integration, data management, apex/visualforce and lightning
Extraordinary client facing skills
Project management experience (agile preferred)
Demonstrated experience of having led large consulting / delivery teams
Salesforce.com and salesforce.org are equal employment opportunity and affirmative action employersQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability statusHeadhunters and recruitment agencies may not submit resumes/cvs through this web site or directly to managersSalesforce.com and salesforce.org do not accept unsolicited headhunter and agency resumesSalesforce.com and salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with salesforce.com or salesforce.org.
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Salesforce.com and salesforce.org are equal employment opportunity and affirmative action employersQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability statusSalesforce.com and salesforce.org do not accept unsolicited headhunter and agency resumesSalesforce.com and salesforce.org will not pay any third-party agency or company that does not have a signed agreement with salesforce.com or salesforce.org .
Salesforce welcomes all.
Posted 30+ days ago
Salesforce is a customer relationship management solution that brings companies and customers together. Its one integrated CRM platform that gives all your departments including marketing, sales, commerce, and service a single, shared view of every customer.