Job type full-time
Not provided by employer
Full job description
Say hello to possibilitiesIt’s not everyday that you consider starting a new careerWe’re ringcentral, and we’re happy that someone as talented as you is considering this roleFirst, a little about us, we’re the global leader in cloud-based communications and collaboration softwareWe are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any deviceWe’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our it team to make sure we stay ahead of the competitionDataops engineer, business intelligence:
The ringcentral bi dataops engineer is responsible for establishing and supporting the high quality operational processes around the internal analytical products such as operational data stores, data warehouses, reporting tools and data ingestion pipelinesThe main focus of this role is to ensure all systems and processes are running with a minimum downtime and deliver high quality and reliable results.
What you’ll be doing:
Staying on top of the ongoing maintenance activities and open issues with our data warehouse, reporting and data integration infrastructure.
Designing new processes to facilitate deployment, metadata management and support of internal database and reporting applications across multiple environments.
Managing the escalation queue and coordinating incident resolution steps between bi and other teams.
Oversee health monitoring infrastructure to ensure the highest standards of systems availability and data quality.
Design and implement sustainable data validation and cleanup processes.
Support operational documentation clarity and completeness.
Work closely with data warehouse and report developers to design and implement efficient change management practices.
Collaborate with peer groups on building and supporting test environments.
Partner with other ops teams in incident escalation and resolution.
Perform initial incident investigations to propose time and cost-effective resolution plans.
3+ years of professional experience in supporting data-heavy applications and databases.
Strong data handling and text log analysis skills.
Strong relational databases experience and proficiency in sql.
Familiarity with network management (tcp/ip stack, routing/balancing, dns)
Process-oriented thinking, ability to build a holistic view on a problem
Disciplined in performing routine maintenance tasks
Ba/ba in computer science or information systems, or equivalent experience
What we offer:
Ringcentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health savings account (hsa), flexible spending account (fsas) and commuter benefits
401k match and espp
Wellness programs including 1:1 wellness coaching through taskhuman and meditation guidance through headspace
Paid parental leave and new parent gift boxes
Employee assistance program (eap) with counseling sessions available 24/7
Rocket lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
Ringcentral’s work culture is the backbone of our successAnd don’t just take our word for it: we are recognized as a best place to work by glassdoor, the top work culture by comparably and hold local bptw awards in every major locationBottom line: we are committed to hiring and retaining great people because we know you power our successRingcentral offers on-site, remote and hybrid work options optimized for the ways we work and live nowAbout ringcentral:
Ringcentral, inc(nyse: rng) is a leading provider of business cloud communications and contact center solutions based on its powerful message video phone™ (mvp™) global platformMore flexible and cost effective than legacy on-premises pbx and video conferencing systems that it replaces, ringcentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any locationRingcentral is headquartered in belmont, california, and has offices around the world.
Ringcentral is an equal opportunity employer that truly values diversityWe do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ringcentral is headquartered in belmont, california and has offices around the world.
Benefits may include, but are not limited to, health and wellness, 401k, espp, vacation, parental leave, and more! the salary may vary depending on your location, skills, and experience.
Posted 30+ days ago