Rentokil initial is an international business services company employing over 35,000 colleagues across 70 countriesWe strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scentingWe are experts in the fields we operate in, investing in training, science, innovation and technologyListening and acting on feedback is part of our culture to support colleagues and our customersRentokil initial regards equality and fairness as a fundamental right of all of its colleaguesWe live our values of service, relationships and teamwork which were identified by our colleagues across the worldFind out more on careers.rentokil-initial.com
Our family of businesses:
Rentokil pest control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countriesRanking in the top 3 in 38 of the 44 countries we operate in, initial hygiene is the market leader who provides quality, diligent and friendly services to all customersIn france, initial workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and servicesOur plant business; ambius is seen as the expert in interior and exterior `landscaping`; operating across the us, europe, asia & pacificSteritech brand protection by rentokil initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growthWe also have specialist businesses such as medical services, specialist hygiene and property care, which lead their respective fieldsAcross all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrityWe have central support functions of human resources, it, finance, legal and marketing & innovation in the rentokil initial head office locations and in countryWorking within our functions departments, you would be supporting all of our businesses within india.
Rentokil pci is the leading pest control service provider in indiaA rentokil initial brand, rentokil pci was formed in 2017 through a joint venture (jv) between pest control india, the number one pest control company in india, and rentokil, the world’s leading pest control brandRentokil pci aims to set new standards for customer service with operations across 250 locations in indiaThe jv brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.
Your day to day responsibilities will include:
Call handling - picking calls received at branch, transferring calls , taking down messages or providing details as requested by prospect / customer.
Directing / assigning / responding to emails received on central email id.
Icabs - ticket assignment and co-ordination with concerned employees for status update.
Change negotiating employee.
Invoice forecast, invoice suspensions, invoice print and distribution.
Generating renewal report.
Generating renewal letters for cses.
Renewing same price & price increase contracts.
Raising termination requests in the portal.
Raising cr tickets for price decrease.
She related documentation.
Fumigation certification and updation in register whenever required.
License renewal, compliance and preparation for audit by inspector.
Incentive calculation for further submission.
Attendance and standard input (mediclaim etc, contract labour input, indents)
Branch customer documentation - quotations, customer compliance, occ filing, po filing, warranty etc.
Entering receipt and deposit slip into the system for collections.
Adjustments for collections on behalf of other branches.
Raising credit note requests on the portal.
Petty cash portal management and local bank activities.
Conveyance records for technicians.
Service docket upload for ka.
Any other activities assigned by the branch manager as per the branch dynamics.
Icabs ticket management
On time submission of reports
Support accounts related activities
Good written & verbal communication
Attention to detail & ability to prioritize tasks under pressure
Assertive and self confident
Educational / other requirements
Any graduation degree
At least 2yrs experience in back office administration
Preferably from mnc
Computer skills with working knowledge of applications like word, excel.
Are you interested? here`s what you can expect when you join us
Attractive base salary
Annual performance based bonus
Group mediclaim insurance policy
Rentokil initial believes in supporting all employees to provide equal opportunities and avoid discriminationWe also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual`s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Posted 30+ days ago
Rentokil Initial plc employs 37,000 people across 73 countries offering the experience and expertise of a multi-national organisation, whilst retaining the agility and characteristics of a local business.