Job type full-time regular / permanent
Full job description
Community sales manager
At regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happierJoin the team in one of our business centresPromote our products and services to new and existing customersBring more freedom to more people and businessesAnd you’ll be able to work better, faster and happier too.
As a community sales manager, you’ll be responsible for the smooth running of your regus centreYou’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at regus
You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
With one eye always on reception, you see members turning up and also the first meeting rooms guests arrivingYou welcome them and take them to their meeting room, show them the facilities and help them set up their wifi connections and av system for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needsYou think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
A large company is taking a whole floor of the centre and is moving in next weekYou run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
At lunchtime a couple walk in enquiring about coworking membershipYour colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of regus membership.
Later in the afternoon you host a monthly operations meeting for community sales managers from your local cluster of centres, along with the regional operations managerAfter the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
We’re looking for someone who has the experience and aptitude to manage a smooth-running operationYou’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellenceYou also need to be:
A good communicator, used to dealing with customers
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic and able to adapt to fast-changing situations
Confident using ms office and other basic it packages
What we offer
On top of a competitive salary package you’ll enjoy:
A bright and inspiring work environment
Training and development opportunities
Posted 8 days ago
Regus provides modern, flexible workspace to customers including some of the most successful, entrepreneurs, individuals and multi-million dollar corporations.Our network of 2,600 locations in 106 countries encompasses 43 million square feet of the worlds leading locations, offering convenient, high-quality, fully serviced spaces for people to work, whether for a few minutes or a few years. Companies like Google, Toshiba and GlaxoSmithKline choose Regus so that they can work flexibly and make their businesses more successful as they grow around the world. The key to flexible working is convenience so Regus is open wherever our 2.1 million members need support - city centres, suburban districts, shopping centres and retail outlets, railway stations, universities, motorway service stations and even community centres. With brands including Regus, Regus Express, Signature Group, Open Office, Spaces and Kora within our group, there is something for every business need, from traditional offices to vibrant creative environments that foster creative thinking and collaboration.