Job type full-time
Benefits pulled from the full job description
401(k) 401(k) matching dental insurance health insurance vision insurance
Full job description
Quotient is an equal opportunity employerWe celebrate diversity, value inclusion, and foster belonging within our teamsWe strongly encourage individuals of all backgrounds, race, national origin, sex, gender, sexual orientation, gender identity, age, religion, marital and parental status, medical conditions, citizenship, and individuals with different and special abilities to applyIf you need reasonable accommodations throughout the recruitment process, please let us know.
The retail digital campaign manager position delivers solutions for high-profile retailer client accounts as part of the customer experience teamThe role will support quotient’s retail accounts by handling day to day client communications, producing client deliverables and serving as an advocate for internet coupon acceptance and best practices.
Guide partners through the initial content creation process to ensure proper work flows are set up and functioning.
Manage the process of approving and launching retail coupon content.
Create both routine and ad hoc reports for campaign analysis and optimization.
Provide support with online reporting tool and provide input/advice on solutions and recommendations to meet and exceed client goals.
Generate insertion & change orders for contracts executed by the retailer.
Manage retailer pipeline and partner with cpg teams for post-launch tracking of retailer merchandising event offers, including weekly net downs, scale events, and specialized weekly retailer programs.
Coordinate offer testing of retailer’s microsites, including new offer type set-ups, offer testing communication and updates and integration requirements.
Responsible for quality assurance on test enhancements and upgrades to operations tools and resources.
Assist client with technical execution, program implementation and first-tier troubleshooting.
Lead special retail projects successfully.
Occasional travel and client-site meetings may be required.
Ability to work on weekends may be required.
Bachelor’s degree in business, communications, marketing or related field (and/or equivalent, relevant work experience).
Minimum of 2 years’ experience in account management, customer service or client services dealing directly with customers and sales executives.
Operational system expertise or external campaign management, customer service or client services experience
Problem solving skills with ability to work independently
Strong attention to detail with track record of producing high quality work
Builds strong relationships and partnerships with internal stakeholders
Exceptional multi-tasker that meets tight deadlines and can prioritize work and thrive in a fast-paced environment.
Ability to be flexible and work in an environment of frequently changing priorities, systems, and process
Consistently makes sound decisions in the absence of detailed instructions
Working knowledge of general technology: microsoft office suite and internet browsing tools
Ability to learn new and custom systems
Knows personal bandwidth and understands how to manage incoming/outgoing workflow
Basic presentation skills
Ability to communicate via email/phone/in-person in a clear, professional manner
Exhibits exceptional customer service and collaboration skills, dealing directly with internal business teams, clients and sales organization team members
Quotient (nyse: quot) is the leading digital media and promotions technology company that creates cohesive omnichannel brand-building and sales-driving opportunities to deliver valuable outcomes for advertisers, retailers and consumersThe quotient platform is powered by exclusive consumer spending data, location intelligence and purchase intent data to reach millions of shoppers daily and deliver measurable, incremental salesQuotient partners with leading advertisers and retailers, including clorox, procter & gamble, general mills, unilever, albertsons companies, cvs, dollar general and peapod digital labs, a company of ahold delhaize usaQuotient is headquartered in salt lake city, utah, and has offices across the us as well as in bangalore, paris, london and tel avivFor more information visit www.quotient.com
Quotient is an equal opportunity employerWe celebrate diversity, and do not unlawfully discriminate on the basis of race, color, national origin, ancestry, creed, sex, gender, sexual orientation, gender identity or expression, age (40 and over), religion, political affiliation, citizenship, disability, marital or registered domestic partner status, veteran status, legally protected medical conditions, or any protected category prohibited by local, state or federal laws.
Per quotient`s policy, all employees who wish to work from or visit a quotient office or attend a quotient-sponsored event must be fully vaccinatedIf hired, you will be required to provide proof of vaccinationIn colorado, the annual base salary range for this role is $45,000-55,000 plus a competitive bonus packageQuotient offers a competitive benefits package including health/dental/vision insurance, 401k matching, and flexible time off.
Posted 12 days ago