Job details
Salary $26 an hour
Full job description
Title: process engineer
Location: remote usa
Rate : $26/hr c2c.
Responsibilities:
Conducts high level and deep gap analysis for new service introductions
Drives q2c process development from ideation to launch
Develop and conducts full end to end testing within new service introductions and
Improvement releases
Documents current and future detailed business processes to support the services
Organization
Work with stakeholders to ensure resource alignment and engagement and to develop in
Depth raci for steady state services implementations
Create strategies for process improvement of current launched services
Launch and lead pilot programs with new technologies to automate and innovate current
Legacy services
Manages internal projects
Develops and maintains extended network of extended operational teams
Manages stakeholder relationships from team to executives
Knowledge and skills
Itil foundation certification
Technical, tool, and hp infrastructure knowledge is a requirement
Operational knowledge of order to cash domains including hp logistics, supply chain,
Finance, and master data, sales operations, and customer support
Demonstrates an in-depth understanding of key services’ operational policies, processes,
And methodologies applicable to project management.
Speaks with authority to most layers of depth related to project management methods.
Makes use of and contributes to services community.
Pmp certification preferred .
Executive-level presentations and communications
Proven creative growth-mindset
Ability to lead development teams
Understanding of internal processes and tools required
Works on complex projects where analysis of situations or data requires an in-depth
Evaluation of multiple factors.
Part of project teams that will affect three or more organizations.
Project spans one or multiple regions.
Manages projects with often aggressive but achievable stakeholder deadlines .
Exposure to visio is desired
Education and experience required
First level university degree.
5 years in project management roles or in like roles/businesses
Best regards
Krishna
Qcentrio
Krishna@qcentrio.com
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Posted 30+ days ago
