Job details
Salary $75,000 - $100,000 a year job type full-time
Full job description
Do you have experience in the msp industry? interested in becoming the expert that consults with the msp and helps them succeed?
Proval technologies is a consulting firm for managed it service providers, helping them navigate and manage their suite of technology products to support end-customersOur team helps msp`s leverage best-practices and efficiencies across their tools and technologies, to make msp`s more efficient and profitableProval also takes on operational capabilities in managing non customer-facing work for msp`s so they can focus their teams on building customer relationships.
We are looking for a connectwise business consultant to join our team! you will be working with our msp partners to provide professional business consulting to help them grow their companies.
Job details
Salary range: $75,000 - $100,000 annually
Job type: full-time, remote
Responsibilities
Utilize connectwise manage to assist clients with financial and business needs
Build relationships with msp business owners, discuss client needs, and improve opportunities within their environment
Collaborate within a team to innovate new ideas and best practices for clients
General connectwise manage day to day administrative tasks
Set up agreements for user or device based billing; assist clients with agreement additions, changes, etc.
Ensure third party integrations are functioning and updating the system as expected
Lead recurring calls with clients to discuss improvements and any upgrades necessary for connectwise manage
Obtain or maintain the necessary connectwise university training credits
Partner with company leadership to develop and implement best practices for the connectwise business consultant role
Requirements
The ideal candidate will have:
Recent hands-on experience on the connectwise suite of products specifically connectwise manage
Strong business acumen within the managed service provider space with a strong understanding of success metrics and kpi`s relating to sales, service, and billing departments
Experience with sales, billing, procurement and other processes with connectwise manage
Prior experience working for a managed service provider (msp) preferred
Team player who is detail oriented and is eager to grow and develop their skills
Advanced interpersonal skills with a focus on verbal and written communication, such as documenting formal company processes and content
Ability to present ideas in user-friendly language to non-technical staff and end users
Benefits
Great team culture
Remote position
Unlimited paid time off
Opportunity for growth and advancement including certifications
Health and dental coverage
401k with company match
Why proval?
At proval we have one of the most unique teams around! our team has experience in several rmm platforms, including connectwise automate and kaseya vsa, as well as extensive psa, backup, and noc administration experienceAs a new team member, you will have the chance to collaborate with your team to innovate new ideas as you grow within the company!
We offer a benefits package that includes self-managed pto (where there is no cap to the hours of pto you can take per year), medical, dental, and moreWe also believe that work/life balance is important, so our hours are monday through friday, eight to five, with no on-call expectations!
At proval we like to have fun, learn from each other, and help each other growWe pride ourselves on a positive and enjoyable company culture.
Our core values: passion, innovation, growth, execution, and integrity
Job type: full-time
Pay: $75,000.00 - $100,000.00 per year
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Job activity
Posted 24 days ago
