Job summary/ overview
Reports to : manager operations
We are lookig for candidates with excellent english communication for internation voice + chat + mail process (blended).
Main job requirements
Service hours– 24*7 , rotational shifts
Qualification – under graduates or graduates in any stream
Experience –graduate fresher or under graduates with 6 to 12 months of international bpo technical/customer support experience.
Communication – listen attentively and resolve customers issue effectivelyShould be sensitive about customers information
Customer focus – build credibility with the customer by using empathy and should patiently resolve even irate customers issuesShould be courteous , energetic and engaging while dealing with customers
Job types: full-time, fresher, walk-in
Salary: ₹25,000.00 - ₹29,000.00 per month
Cell phone reimbursement
Paid sick time
Paid time off
The basics are being followed!
International bpo: 2 years (preferred)
Speak with the employer