Job details
Job type full-time
Not provided by employer
Full job description
Position title: sales operations analyst
Business unit: operations
Location: remote
Summary:
Owlet is searching for a driven, experienced, and self-motivated full-time sales operations analyst to manage operational aspects of the retail sales team and will report to the director of operationsThe ideal candidate has experience in leading sales administration and has excellent organizational and time management skillsThis is an awesome opportunity to help expand a life changing product into retail!
Primary responsibilities:
Manage sales operations to meet current sales objectives with our retail partners including but not limited to target, buy buy baby, best buy, walmart, costco, sam`s club, and cvs.
Continual processes improvement to find operational efficiencies and to ensure clear communications between retailers, sales and operations
Lead setup of vender portals and sps commerce (edi) connections for new or developing customers
Ensure that our 3pl partner is following vendor routing guides and fight charge backs when necessary
Monitor account aging reports and assist in collection
Oversee retail onboarding process to ensure exceptional customer in store experience
Provide trade show logistic support
Process return to vendor requests from retail partners stores
Responsible for collecting, processing, reviewing and ensuring that all order details include all relevant info and enforcing such relevant policies (map agreement and tax exemption forms)
Coordinate communication of all customer-related issues to the sales manager to ensure seamless flow of information
Required skills and qualifications:
2+ years of experience in a sales operation/account management role
2+ years of experience managing sales/sales operations to big box retailers a plus
Excellent organizational and time management skills, ability to work in a dynamic environment, under pressure with tight deadlines
Experience working with sps commerce, vendor portals, or similar edi system.
Proven ability to multitask, detailed-oriented, efficient and with strong customer service skills
Mission oriented and results driven personality
Independent and quick self learner
Strong verbal and written communication skills
Proficient microsoft office knowledge
Perks:
Flex time scheduling
Competitive compensation based on experience
Benefits package
Product discounts
Owlet baby care, incIs an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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Posted 30+ days ago
