Job type full-time
Full job description
In this role you will help define a product vision that comes from market and competitive analysis to build value for the business and its customersProject timelines, milestones, and hypothesis are defined with the product team for building prioritized product features for the businessThe product manager will have to communicate effectively and synthesize information across multiple teams like sales, marketing, support, qa, design, and engineering in order to organize priorities and expectations across the business.
Metrics and feedback loops are created and utilized to inform product developmentYou are able to define okrs, or use the business okrs, to define and manage features that support those objectivesThis role must be able to define enough detail of the features and hypothesis so that team has actionable features and work prioritized to deliver onA product manager will be able to understand and help define the roles of the users in the product through research, user focus groups, or working with customers directly.
You leverage agile and lean values to continually improve, collaborate, and deliver the highest priority and value features to your clientsThis can include things like running inceptions, grooming upcoming work with the involved stakeholders, gathering business needs from other teams, writing user stories and defining features, monitoring user and business metrics to inform upcoming hypothesis or features, reviewing and accepting work delivered, tracking releases and milestones.
Owns the vision and success of the product within functional boundaries and focus of the product
Utilizes metrics-based approach to identify problems and opportunities, prioritize them, and evaluate success of implementations
Writes clear and detailed users’ stories with value-driving acceptance criteriums and metrics to validate success
Gather customer feedback, hypothesize the impact of changes, and write up new stories as necessary
Organizes resources effectively to keep the entire process on track
When direct customer interfacing is not possible, acts as a proxy customer
Conducts cost analysis, estimating expected costs for the project
Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate)
Addresses questions, concerns, and/or complaints throughout the project
Acts as a liaison between company, customers, and vendors
Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems
Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices
Performs other related duties as assigned
Can help define and relate work back to okrs defined by the teams and business as a whole
Key competencies and skills
Written and verbal communication - the ability to express oneself clearly in written and verbal business conversations and interactions with others.
Fostering teamwork - as a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
Influencing others - the ability to gain others’ support for ideas, proposals, projects, and solutions.
Results orientation - the ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
Thoroughness - ensuring that one’s own and others’ work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Conceptual thinking - the ability to find effective solutions by taking a holistic, abstract, or theoretical perspective.
Technical expertise - the ability to demonstrate depth of knowledge and skill in a technical area.
Education and other requirements
Previous experience working within teams that follow agile and lean values
Must be able to clearly communicate with team, participate actively in discussions
Lead discussions when expected
Excellent written skills
Must be able to clearly demonstrate command and control of meetings (as appropriate)
Earn total respect and confidence from the team
Comfortable communicating at all levels and is effective at doing so
Can construct presentation material, and deliver it, to audiences of any level
Communicates tactfully, in a mature and controlled manner (both verbally and written)
Organized and transparent with teams and the business on progress and deliverables
Continued training and career development
Full benefits package including: medical, dental, vision and 401k
Vacation and holiday pay
Work from home options available
Passion, excellence, respect, accountability and having fun are just the beginningOpenforce believes that our culture is at the core part of what makes us successfulWe are looking for someone who understands good culture and will help shape it as it evolves.
Job type: full-time
Work location: multiple locations