Job type full-time
Full job description
At ntt we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secureWe are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At ntt we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplaceThe majority of our roles are hybrid, meaning we encourage a balance of working from home and our local officeAsk our recruitment team if this is a hybrid role.
Want to be a part of our team?
Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makersIdentifies and interprets trends and patterns in datasets to locate influencesConstructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledgeCreates specifications for reports and analysis based on business needs and required or available data elementsMay provide consultation to users and lead cross-functional teams to address business issuesMay directly produce datasets and reports for analysis using system reporting toolsMay be internal operations-focused or external client-focused, working in conjunction with professional services and outsourcing functions.
Working at ntt
The graduate works under the guidance of a more senior professional colleaguesThe primary responsibility of the graduate is to assist with tasks relevant to the specific area or function.
Key roles and responsibilities:
Gain knowledge and experience in area of specialisation or function
Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
Provide general administrative to the specific area or function
Coordinate meetings, logistics, filing and record keeping
Assist with the preparation and distribution of reports and review system data for accuracy
Identify errors or discrepancies they will investigate and correct or escalate them for resolution
Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
Knowledge, skills and attributes
Attention to detail
Good verbal and written communication skills
Professional attitude and appearance
Ability to prioritise tasks and multitask
Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
Ability to deliver a quality service through their support offering
Passion for continuous improvement
Self-motivated and a passion to learn
Ability to work in a team-orientated, collaborative environment
Good planning, organizing and time management skills
Analytical mind with an inclination for identifying issues and/or defects
Knowledge and interest in the specific area or function
Knowledge of tools and methodologies associated with the specific area or function
Ability to apply theoretical knowledge in a practical manner
Academic qualifications and certifications:
Diploma or bachelor’s degree
Relevant working experience is desirable but not essential
Some experience dealing with internal and external stakeholders
What will make you a good fit for the role?
Join our growing global team and accelerate your career with usApply today.
Equal opportunity employer
Ntt is proud to be an equal opportunity employer with a global culture that embraces diversityWe are committed to providing an environment free of unfair discrimination and harassmentWe do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
About Global Data Centers and Cloud Infrastructure, India Global Data Centers and Cloud Infrastructure, is the India region of NTT Global Data Centers – a division of NTT Ltd. – the other three regions being Americas, EMEA and APAC. Our combined global platform is ranked amongst the top three leaders worldwide by IDC MarketScape, with over 160 Data Centers spanning more than 20 countries. Headquartered in Mumbai, the Global Data Centers and Cloud Infrastructure has been recognized by SP Global as the No. 1 Data Center service provider in the country in terms of market share, with its first and largest operational hyperscale Data Center Park in Mumbai. With over USD 2 Bn investment in the next four years in building six new Data Center Parks and landing stations would help us to consolidate our ICT presence and double our footprint in India by 2025. As India’s leading managed hosting and hybrid multicloud solution provider serving more than 2500 clients, we offer Remote Infrastructure Management (RIM) services to various enterprise customers globally and was the first to launch – Cloud Computing, Managed Security, Disaster Recovery-as-a-Service (DRaaS) and Software-Defined Storage in the country. To learn more, kindly visit us at www.netmagicsolutions.com. About NTT Ltd. NTT Ltd. is a leading global technology services company. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. Our global assets and integrated ICT stack capabilities provide unique offerings in cloud-enabling networking, hybrid cloud, data centers, digital transformation, client experience, workplace and cybersecurity. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. Visit us at hello.global.ntt