We are hiring fresher`s for leading international bpo for chandigarh & mohali location.
!! customer support !!
Any graduate can applyFresher`s can apply.
Salary can go upto 20k to 27k ctc
Both side cabs
5 days working
Required candidate profile
!! immediate joining from office !!
Comfortable working in rotational shift.
Good communication skills.
Perks and benefits
Night shift allowance with incentive ( and incentive should be based on your performance)
Education : -
B.sc in any specialization, bca in any specialization, any graduate, b.a in any specialization, b.com in any specialization, b.b.a/ b.m.s in any specialization, bhm in any specialization
Responsibilities customer service responsibilities list:
· manage large amounts of incoming phone calls
· generate sales leads
· identify and assess customers’ needs to achieve satisfaction
· build sustainable relationships and trust with customer accounts through open and interactive communication
· provide accurate, valid and complete information by using the right methods/tools
· meet personal/customer service team sales targets and call handling quotas
· handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· keep records of customer interactions, process customer accounts and file documents
· follow communication procedures, guidelines and policies
· take the extra mile to engage customers
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with crm systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
No charges at any stage
Job type: full-time
Salary: ₹18,000.00 - ₹27,000.00 per month
Monday to friday
Technical support: 1 year (preferred)
Total work: 1 year (preferred)
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