Job type full-time
Full job description
Experience : 15+ years
This role will be responsible to provide ongoing operational support to both market facing and delivery.
Talent to provide support for every business unit scope of operational support.
Will include financial contractual legal people infrastructure and it systems related requirements for ongoing customer service.
Deliveries by the business unit.
Annual business planning.
Account revenue margin target setting quarter wise.
People capacity seats location planning.
Sl practice investments planning budgeting for other costs.
Weekly activities sl business pipeline status people demand vs fulfilment status impact assessment and tracking bench tracking reporting.
Track nbl utilization rotations etc.
Monthly activities portfolio reviews sl reviews status updates.
Rolling 3 month 6 month revenue forecast.
Guidance vs actuals no po tracking.
Margin improvement tracking.
Low margin sub contractor replacement tracking.
Bench rotation status tracking.
Mis analysis delivery span reports contracts obligations compliance tracking capacity.
Planning work with delivery teams to drive rolling 6 months capacity hiring.
Quarterly activities sl quarterly reports project type classification revenue contribution reports
Business plan vs actual reports
Business pipeline reviews
Baseline capacity plan for next 2 quarters lateral campus hires location wise skill wise based on anticipated revenue growth margin targets set in annual business plan.
Tail account assessment and action plan review.
Contracts obligations compliance tracking 3
Experience 15 years in it services sector with strong financials and operations background and graduation in any discipline.
Understanding it service business operations business financials and service delivery metrics
Strong data analysis and reporting team management 4 kras insightful deliver reports based on objective data.
Job requirements: enabling function, enabling function, enabling function
Years of experience
15 to 23 years
Posted 15 days ago