Job type full-time
Full job description
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessibleUsing secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potentialOur decency quotient, or dq, drives our culture and everything we do inside and outside of our companyWe cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiencesWe believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Who is mastercard?
We are the global technology company behind the world’s fastest payments processing networkWe are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of priceless®We ensure every employee has opportunity to be a part of something bigger and to change livesWe believe as our company grows, so should youWe believe in connecting everyone to endless, priceless possibilities.
Mastercard launch is a full-time graduate development program designed to build the skills we leverage most as an innovator in the payments space, connects employees in enriching ways, and immerses new talent into our doing well by doing good cultureThis program is meant for those who dare to be greater and those who wish to make a real impact in the worldEligibility requires degree completion of a bachelors or masters degree in fall 2021 or spring 2022.
Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your own professional learning and development?
Do you thrive in a place where you are continuously learning more while growing your skills and career?
Do you want to join a company that offers a competitive benefits-and rewards program that attracts, develops and retains the most talented employees around the world?
Do you want to join an inclusive culture where employees, in all their diversity, feel valued, respected and who can bring their authentic selves to work? learn more at mastercard’s corporate sustainability report.
Content designer summary
Do you enjoy working with in a fast paced, collaborative team environment?
Do you have strong attention to detail?
Do you have customer facing experience dealing with different teams with different requirements?
Global customer care is the trusted advocate leading the mastercard experience for consumers, customers, colleagues and partners.
The content designer will deliver creative and cost-effective content for global customer care through a variety of offline and digital channels.
Responsible for providing creative leadership and guidance in communication design, marketing, production and distribution to improve the customer experience.
As an in-house content designer, you will be responsible for:
Working closely with customer experience, engagement & intelligence teams to create content in a range of formats and mediums, including experiential, digital, social and print
Maintain quality, accuracy and consistency of content and design across all mediums to best industry practice standards and mastercard branding guidelines by ensuring all output is checked and errors minimized.
Overall responsibility for the production of marketing & communications material on time and to budget.
Presentation of creative concepts to global customer care leadership and operations & technology teams
Developing and deploying social media communication for internal and external audiences.
Developing html emails, that are template driven and consist of conditional blocks
Content layout, resizing graphic elements and overall image manipulation and management
Participate in on-going skill development and appropriate training to keep up to date with design and marketing industry knowledge.
All about you
Currently enrolled in a bachelor’s degree program with a graduation date of fall 2021 or spring 2022
Previous internship experience in corporation or an agency environment
Experience creating still & motion content for integrated branded content campaigns: experiential, digital, social & print
Proficiency with the entire adobe creative suite
A reasonable understanding of microsoft word, excel and powerpoint would be an advantage
Ability to facilitate and understand feedback from various stakeholders to improve the final deliverable(s)
Highly organized with the ability to multi task, have effective time management, results and deadlines oriented
Exceptionally high attention to detail, maintaining the design integrity during the build process
Excellent communication and interpersonal skills – the ability to work within a team environment to achieve required outcomes
Ability to cope with change, manage high attention to detail & multiple priorities
Ability and desire to learn quickly
Ability to work independently, with minimal direction, while also functioning as part of a team.
Due to covid-19, most of our employees are working from homeWe’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotelyWe value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive equal employment opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requestingDo not include any medical or health information in this emailThe reasonable accommodations team will respond to your email promptly.
Corporate security responsibility
Every person working for, or on behalf of, mastercard is responsible for information securityAll activities involving access to mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• abide by mastercard’s security policies and practices;
• ensure the confidentiality and integrity of the information being accessed;
• report any suspected information security violation or breach, and
• complete all periodic mandatory security trainings in accordance with mastercard’s guidelines.