Job type full-time
Full job description
The analyst, product data quality is primary responsible to drive online revenue and traffic growth by improving the consistency and accuracy of item data through the use and creation of collection processes and online toolsThe analyst will work proactively with online merchandising and merchandising operations to monitor and improve the quality of item data used in all digital/omni-channel assetsThey will be required to provide solutions that closely align with strategic initiatives and current business issues to improve customer experiences by maintaining readiness of an item across all the channel we serve.
Responsible for synchronizing and coordinating with internal and external business team to fully maintain products at lowe’s.
Responsible for thought leadership regarding completeness, accuracy & quality to optimize product information that enables consumer confidence in making a buying decision.
Serves as a subject matter expert to support quality initiatives in growth of the online business, inclusive of process improvement and automation efforts.
Researches industry best practices regarding item data attributes and provides organizational insights to leadership.
Responsible for proactively monitoring quality metrics and risk mitigation on item health and readiness progress.
Ensure that the item level attribute aligns and supports categories enabling consumers to locate items efficiently
Supports in the execution of efforts to put new processes in place to enhance lowe’s ability to maintain the library of items.
Partner with an offshore team to execute item lifecycle management activities
Responsible for initial and ongoing data quality for all products throughout the lowe’s assortments.
Monitors various product feedback mechanisms, such as customer reviews and complaints regarding product quality, and takes action to drive data quality resolution.
Partners with cross-functional teams to establish and continuously improve processes that meets data quality standards during the item onboarding process.
Understand and develop business case behind all data quality projects, including the motivating factors for all stakeholders, and collaborate with cross-functional team members to ensure projects address related issues.
IiiYears of experience
IvEducation qualification & certifications
Required minimum qualifications:
Bachelor`s degree - business administration or related field
VSkill set required
Primary skills (must have)
Online / retail merchandising/ vendor management / supplier relationship management / data management
Understanding of merchandising assortment and associated product classifications
Strong organization, analytical, and customer service skills
Effective interpersonal communication skills; proven ability to communicate with technology and business partners
Process analysis and improvement skills
Effective decision making and problem-solving skills
Secondary skills (desired)
Competency title proficiency competency description
Communicating effectively basic the ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face)This includes using a technically sound communication style both verbally and in writing
Decision making basic the ability to solve routine problems and make fact-based decisionsThis includes using available information sources (e.g., business metrics, policies and procedures, coworkers) to make decisionsThis includes the ability to recognize and escalate new problems as appropriate.
Getting organized intermediate the ability to be organized, resourceful, and planfulThis includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detailThis also includes the ability to get things done with less and in less time, work on multiple tasks at once without losing track, and to foresee and plan around obstacles.
Understanding the business basic knowledge of the business and the mission-critical technical and functional skills needed to do his/her jobThis includes knowledge of various types of business propositions, how businesses operate in general, and easily learning new methods and technologies.
Focusing on the bottom line basic the ability to attack work activities with drive and energy while making decisions that are in the company`s best interestThis includes taking ownership of one`s own work tasks and deliverables
Relating skills universal the ability to relate well to all types of peopleThis includes being friendly and interpersonally agileThis also includes being easy to approach and talk to, as well as having the ability