Job type full-time
Full job description
Job role :
· handle customer service requirements like account opening, dmat account opening, grievances, liability product selling, liability on product features, cheque book insurance.
· speed and efficiency of service given
· sales targets for banks and investment products.
· going beyond the professional need of the customer by providing other productsEnhancement of customer value
· cross-sale of asset products
· back-up to relationship managers holding hni relationship
· customer acquisition through referrals
· equal blend of service and sales orientationIn absence of equality, prefer sales orientation as a skew
· thorough understanding of banking
· customer retention
Cost efficiency through process
Posted 30+ days ago