Job details
Job type full-time
Full job description
Location: for those who work at home - various, michigan 48120 ***this position can be located anywhere in the u.s.*** job responsibilities
The inside merchant sales advisor focuses on growing client relationships with card processing needsServes as a member of an inside sales team, virtually working as a trusted advisor with partners and clients across key’s consumer footprint, providing recommendations and solutions to help small businesses achieve their goalsMay resolve client issues and execute appropriate actionPartners with various functional groups and lines of business throughout the bank for sales opportunitiesThe merchant inside sales advisor reports to the merchant inside sales managerEssential job functions
This role will acquire new merchant services relationships through referrals from keybank banking centers and through prospecting external sources within the sales representative`s assigned territory including outbound dialing on campaigns and lead lists.
Present and sell merchant payment processing (including visa, mastercard, amex, discover, mastercard, check processing, gift cards, ach) and the corresponding hardware and software products to small and medium size businesses.
Consult with prospective businesses in identifying the proper payment solution to meet the business needs.
Identify merchant`s other banking needs and work with available keybank resources to deliver solutions that meet those needs
Handling referrals from internal keybank units such as local branches, business banking, customer service, private banking, and treasury.
Prospect small and medium size businesses in sale representative`s assigned region to supplement bank referrals.
Work closely with branches and other bank divisions in order to stimulate bank referrals.
This position requires developing a strong pipeline for new revenue growth and developing and maintaining relationships with existing accounts and banking centers to identify/solicit new revenue growth opportunities.
Assist other bank units in making virtual joint sales calls to assist with merchant services in the business banking space.
Remain focused in a work from home environment performing daily and weekly expectations to achieve monthly business outcomes.
Required qualifications
Associates or bachelor`s degree, or equivalent sales experience
2+ years of sales experience in the financial services industry
Preferred payment industry experience
Ability to consistently achieve monthly sales goals
Strong marketing, business development, relationship management, sales and negotiating skills
Excellent interpersonal, verbal and written communication skills
Commitment to customer satisfaction
Highly motivated with ability to close deals
Provide ability to develop new business through prospecting
Ability to multitask and change direction in a dynamic payment processing environment
Ability to creatively resolve merchant concerns and issues
Ability to close sales in a competitive environment virtually
Effective planning and organizational skills
Excellent problem-solving and decision-making skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Exceptional interpersonal skills and interactions with a wide range of personnel across the bank
Proficient in excel, word, power point, and outlook
Ability to attend team meetings with minimal travel as needed
Conversational use of additional language (for example: spanish, vietnamese, cantonese, mandarin, etc.) is a plus
Keycorp is an equal opportunity and affirmative action employer committed to building a diverse, equitable and inclusive cultureAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing hr_compliance@keybank.com .
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Posted 11 days ago
