About jll –
We’re jll—a leading professional services and investment management firm specializing in real estateWe have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitionsAs a global fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibilityThat’s why we’re committed to our purpose to shape the future of real estate for a better worldWe’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the futureAnd we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements belowWe’re interested in getting to know you and what you bring to the table!
Front office executive
What this job involves:
To provide receptionist and front office duties in accordance with company policies, procedures and processesAchievement of the key performance indicators and service level agreement targets.
Responsible for handling of incoming and outgoing calls including distributionMaking sure to demonstrate professional and polite responses in telephone responses.
Ensure personal preventability and dress in the assigned uniform
Receive, inform, guide visitors including co-ordination with employees
Responsible for maintaining the telephone registers including call tracking
Preparation of database of client contacts and updating
Responsible for maintenance and upkeep of front office
Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines
Ensure compliance of regulations / requirements of jll management.
Provide assistance in general administrative activities
Provide assistance to the help desk as required
Contribute to the monthly management report to (client)
Participate in emergency evacuation procedures including crisis management and business continuity.
Develop the necessary policies and procedures required for all functions within the scope of reception
To act as a back-up to help desk in case of emergency / requirement
Responsible for ensuring availability of magazines/ brochures and (client) directory signage
Co-ordinate for flower arrangements
Assist in utilization of conference rooms
Co-ordinate with facility team for event management
Sound like the job you’re looking for? before you apply, it’s also worth knowing what we are looking for:
Experience in front desk and back office processes is required with strong administration skills.
Strong customer service focus
Excellent people skills and ability to interact with a wide range of client staff and demands
Knowledge of occupational safety requirements
Strong pc literacy and proven ability to manage daily activities using various systems.
Demonstrated experience with continuous improvement initiatives highly desirable
Demonstrated experience with client reporting and preparation of reports required.
Graduate in any discipline
3 – 5 years experience in front desk management / reception
Proven ability to function effectively as part of a team
Proven ability to initiate and follow through with improvement initiatives
Additional lgbt foe
What we can do for you:
At jll, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environmentWe will empower your ambitions through our dedicated total rewards program, competitive pay and benefits package.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at jllApply today!
Posted 1 day ago