About jll –
We’re jll—a leading professional services and investment management firm specializing in real estateWe have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitionsAs a global fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibilityThat’s why we’re committed to our purpose to shape the future of real estate for a better worldWe’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the futureAnd we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements belowWe’re interested in getting to know you and what you bring to the table!
Assistant facilities manager
Work dynamics
What this job involves:
Position goals
To provide administrative support to the facilities management team at assigned facilities.
To ensure timely and accurate completion fm reports pertaining to assigned facilities
Duties & responsibilities
Be accessible for escalation of all fm related issues
Oversee the helpdesk work process
Provide management advice to helpdesk operators for escalated issues
Ensure planning and execution of all preparation required for conferences / meetings of the client as well as vip visits scheduled during the shift
Oversee the mailroom process.
Provide management advice to helpdesk operators for escalated issues
Oversee the front office function
Ensure visitors are promptly attended by the front office executives (foe)
Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
Oversee the housekeeping services
Overall, service delivery assessment of hk vendor.
Coordination meetings with vendor for resolution of service issues
Overall coordination with all service providing vendors.
Take rounds of the facility regularly to identify issues in housekeeping, maintenance, cafeteria etc and initiate immediate rectification actions
Prepare weekly shift rosters for helpdesk, front desk and mailroom and communicate in advance to the staff and transport division
Sound like you? to apply you need to be:
Employee specifications
Graduate in any discipline
5 – 7 years experience in facilities management
Tertiary qualifications in hotel management / building management and/or business desirable .proven ability to function effectively as part of a team .
Proven ability to initiate and follow through with improvement initiatives
Key performance
Measures
Overall client satisfaction by achieving sla targets
Timely resolution of helpdesk complaints
Effective team coordination of direct and vendor staff for efficient service delivery
What we can do for you:
At jll, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environmentWe will empower your ambitions through our dedicated total rewards program, competitive pay and benefits package.
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at jllApply today!
Hiring insights
Job activity
Posted 13 days ago
