Job type full-time
Full job description
*the incumbent may reside anywhere in the united states, but will be based out of our buffalo, ny location.
Incumbents in this position are required to perform all phases of field service work on the equipment supplied by engineered centrifugal compressionThis involves supervision of the installation and startup of new equipment; on-site major repairs; detailed troubleshooting and any other phase of compressor repairThe prime territory involved is the continental u.sAnd canada with international travel as required and assignedThe position requires extended periods of travel away from home.
Insure the correct installation, maintenance and field repair of the equipment manufactured and sold by ingersoll rand at the purchaser`s location.
Maintain up-to-date knowledge of the field installation and repair requirements of this equipment.
Be able to travel immediately to all job sites when requested to do soMaintain an active passport for international travel when the need arises.
Provide technical advice and be able to train customers, potential customers, field salesmen and field service trainees.
Maintain proper written and oral communication skills to transfer information related to service work in a concise and logical manner.
Submit detailed technical reports on each service call in legible fashion, suitable for billing customers.
Submit accurate, detailed & timely expense account records along with timecards on a weekly basisMaintain good financial records and practices to manage company business matters, credit cards, and if required, a company car.
Maintain proper business travel practices in a cost-efficient manner.
Follow all company and departmental procedures and guidelines.
Perform other duties as required.
The field service technician reports directly to the supervisor, field service.
The equipment which requires service is centrifugal compressors from 150 hp to 15,000 hp and their related accessories, including microprocessor based control systemsThis equipment is customized and widely varied in scopeIt is the incumbent`s primary function to assure that this machinery is installed, serviced and repaired as efficiently and thoroughly as possible.
The travel requirement can be extensive and at times involve long time periods away from home including weekends and holidaysJob assignments are global, require air travel and hotel room livingMust be able to diagnose problems and recommend corrective action in this unsupervised environment, and the incumbent must also be able to submit clear, accurate records and/or oral reports to the manufacturing facility.
The incumbent must also maintain a high degree of integrity in the way he handles business affairs.
The position requires knowledge of rotating equipment and an ability to use a computerMechanical collegiate schooling, military experience and/or sufficient mechanical working experience is a plus.
Incumbents will be required to complete centrifugal compressor training program prior to working independently at customer to job sites.
Ingersoll rand is committed to achieving workforce diversity reflective of our communitiesWe are an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.