Infosys is seeking a senior manager of client services - telecom.
The senior manager client services (smcs) is responsible for all client interfaces within the assigned account scopeThe smcs works to build an account plan and is responsible for client management based on the account planUsually, the smcs handles a single account or part of a large account with a p&l of $50m+.
Client relationship management and business development: manage client relationships, build a portfolio up to $50m+, own the opportunity management cycle: prospect-evaluate-propose-close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
About infosys communications industry:
The infosys communication services practice offers network solutions that meet the connectivity needs of digital consumers and enterprisesWe enhance the performance of telecom networks via network function virtualization (nfv) and software-defined networking (sdn)Our digital transformation of carriers and network operators focus on reliability of service, cybersecurity and sustainabilityA robust network infrastructure seamlessly manages industrial internet of things (iiot) workloads as well as real-time convergence of data, voice and video.
Bachelor’s degree or foreign equivalent required from an accredited institutionWill also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical
Track record of interacting and building relationship with c-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of it and business consulting engagement experience
U.sCitizenship or permanent residency required, we are not able to sponsor this position at this time
Mba degree or foreign equivalent and 10+ years of experience
Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Global delivery model experience
Experience managing large multi-location consulting engagement teams
Track record as an account manager in a rapidly growing client relationship
Infosys is a global leader in next-generation digital services and consultingWe enable clients in more than 50 countries to navigate their digital transformationWith over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journeyWe do it by enabling the enterprise with an ai-powered core that helps prioritize the execution of changeWe also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delightOur always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how infosys (nyse: infy) can help your enterprise navigate your next.
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Posted 30+ days ago
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.