Job details
Salary ₹15,000 a month job type full-time
Qualifications
Bachelor`s (preferred)
Negotiation: 1 year (preferred)
English (preferred)
Benefits pulled from the full job description
Work from home
Full job description
Job description:
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Take ownership of customer issues.
Troubleshoot problems and see them through to resolution.
Escalate unresolved issues to the appropriate internal teams.
Collect prompt and accurate feedback from customers.
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
Resolving customer complaints, managing database records, drafting status reports on customer issues.
Add products to the website, update tracking id and inform customers.
Receiving and placing customer service telephone calls, resolving customers delivery issues by escalating to the logistics.
Resolve customer issues via chat, email and call.
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Experience: 1-2 years
Location : hyderabad
Work from home (weekly once need to visit to office)
Working days: mon-sat
Night shifts
Must have own laptop
Immediate joiner preferred
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Job type: full-time
Salary: from ₹15,000.00 per month
Schedule:
Rotational shift
Application question(s):
Do you have your own laptop?
Education:
Bachelor`s (preferred)
Experience:
Negotiation: 1 year (preferred)
Language:
English (preferred)
Hiring insights
Application response rate: 63%
Hiring 5 candidates for this role
Job activity
Posted 16 days ago
