Roles and responsibilities
Experience- min 1- 6 yrs relevant in desktop support.
Should be good in windows support, outlook support, active directory, dns, dhcp
Should have good knowledge into hardware support (printer, system assembling and disassembling)
Os troubleshooting, outlook troubleshooting, and configuration
Should be well versed in remote support.
Should have good communication and technical knowledge
Responsible for effective and consistent communication and supporting employees or associates.
- addressing queries and issues pertaining to our software, tools & applications.
- ensuring that requests are addressed in a timely and effective manner.
- monitor track and report incident received on a daily basis.
- good understanding of technical troubleshooting and aspects.
Must have skills:
- good communication skills (verbal & written)
- good knowledge on windows os trouble shooting & ms office applications.
- l1 level of desktop, laptop , printer and network trouble shooting skills.
- understanding on active directory services.
- willing to assist over the phone and physically.
Job type: full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Schedule:
Day shift
Supplemental pay:
Performance bonus
Experience:
Technical support occupations: 1 year (preferred)
Total work: 1 year (preferred)
Speak with the employer
+91-xxxxxxxxxx
Hiring insights
Hiring 5 candidates for this role
Urgently hiring
Job activity
Posted 2 days ago