Job type full-time
Full job description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing itNow, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent itCome, transform with us.
Inviting applications for the role of assistant manager, project management
We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger reciprocal environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, multifaceted environment
Project rollouts – plan and implement projects from client side and genpact (internal)
Development, management, and governance of project
Build project plan, communication plan, define project scope, goals, and deliverables
Perform project impact analysis
Implement and lead change when necessary to meet project outputs
Evaluate and assess results of projects
Wbr - create and present wbr slides as needed
Wppr - provide support for wppr calls and data analysis
Data & analysis - respond to all client requests and genpact leadership teams
Poc for partner project management team - lead grt, og and policy changes from client projects team
Track all rollouts calculate impact of rollouts on aht, consistency and activity codes
Coordinate with cross-functional teams to ensure smooth rollout of projects
Track and monitor real time r&r’s site performance etc.
Evolve & churn process
Risk communication emails, process map creation
Help with rta and reporting functions as and when needed
Driving continuous improvement initiatives
Running of projects independently
Any graduate/post graduate degree or equivalent with an excellent academic record
Should have handled a team of 30 to 50 people
Excellent analytical & interpersonal skills
Preferably the candidates prior experience in internet based accounts and customer service industry
Ability to do root-cause analysis for process gaps highlighted
Leading calls with clients/ other business functions independently
Proficient with ms excel, ms word, ms powerpoint
Ability to handle pressure - timelines and customer demands
Ambitious and execution oriented
Project management experience.
Customer management exposure and good presentation skills is a must
Lean/six sigma – trained, tested and certified (preferred), project management
Genpact is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable lawsGenpact is committed to building a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovationFor more information, visit www.genpact.comFollow us on twitter, facebook, linkedin, and youtube.
Job assistant manager
Primary location india-hyderabad
Education level bachelor`s / graduation / equivalent
Job posting apr 27, 2022, 3:18:15 am
Unposting date ongoing
Master skills list operations
Job category full time
Posted 30+ days ago
Genpact is a global IT consulting firm with specialized focus in financial services. In particular, we are a world™s leading offshore outsourcing company focused in the capital markets and securities industry space. Headstrong has been rated the No.1 overall vendor in Financial Markets Information Technology Outsourcing by the prestigious Black Book of Outsourcing Research Group. With global delivery centers in two of the leading outsourcing destinations €“ India and Philippines €“ our clients appreciate the importance we place on risk mitigation and global program management. Headstrong has deep domain knowledge and proven expertise in verticals like asset and wealth management, mortgages, reference data, securities financing, prime brokerage, derivatives and compliance and risk. Range of services span the complete value chain, from high-end consulting to application outsourcing to product development to operations management. Headstrong's Healthcare practice has partnered with various organizations €“ healthcare providers, health plan providers, and life sciences €“ to transform their business processes through innovative application of technology. We have been rated as one of the world's top ten services firms in the Healthcare industry by the International Association of Outsourcing Professionals (IAOP). With a nearly 30 year€™s track record of proven results, our client base includes many of the world€™s most respected companies. Headstrong is headquartered near Washington DC, with a global presence across North America, Europe and Asia-Pacific. Headstrong is a privately held firm whose investors include Welsh Carson, Anderson and Stowe, and University of Oxford. The company work culture constitutes innovative workplace practices and a strong value system based on Quality and founded on openness and trust, teamwork and performance. Reaffirming this is the fact that its Noida Center of Excellence has been assessed at Software-CMMi Level 3 and People-CMM Level 3 maturity and ISO/IEC 27001 certified. The organization leverages its Distributed Consulting„¢ architecture to harness and deploy the most appropriate resources from across the globe to meet the customer€™s requirements. We invite you to partner with us in making Headstrong a global leader in our chosen vertical markets, with exceptional people delivering excellence all along the Distributed ConsultingTM value chain.