Job type regular / permanent
Full job description
About the role
We`ll cut to the chase and get to what makes this role excitingFirstly, it’s a senior analyst role that is highly collaborative (think of it like a data consultant)Secondly, your work will directly impact the scope and growth of gopay - indonesia`s largest e-wallet serviceMore specifically, you`ll oversee gopay`s data products, which consist of automated data dashboards, reports, alerts, and simulation toolsWorking closely with the product and business teams, you`ll help address and resolve the platform`s critical issues and guide the direction for its next featuresIn our opinion, the coolest part of this role is your ability to own the future of this product, ensure its quality and longevity, and see the results of your efforts in people`s everyday lives.
What you will do
Conduct general analysis on each new feature/product that has been released/ will be released
Provide customer and merchant segmentation based on their personas
Conduct deep analytical dives into understanding customer behaviors to guide business decisions
Event performance analysis (i.eCashback, promos, poi)
Provide visualizations to track gopay performance
Data etl (extraction, transform, and load)
What you will need
At least 5 years of experience as an analyst, or in the business intelligence or data science fields
Advanced knowledge in all variants of sql
Proficiency in etl (extract, transform, load)
Proficiency in metabase, tableau, bigquery, and python
Excellent analytical, communication, and presentation skills to share recommendations clearly and effectively
Ability to work with team members on data science projects
Strong contribution in database design and data architecture, data mining and analytics, data security and privacy, and data visualization
Experience driving a project from inception to completion
About the team
Our team likes to see ourselves as what blood is to the brain - constantly supplying the brain with oxygen so it can function properlyOur super team of 6 bi analysts supplies data and insights that fuel gopay`s innovations and evolutionsHow does one achieve this, you may ask? through our data products (automated dashboards, reports, alerts, and simulation tools) and continuous collaboration with the folks in the business and product teamsWe are in charge of creating foundational customer segmentations, designing automation processes for campaign tracking, and providing regular reports to the leadership teamAnything data-related within growth, digital inclusion, or risk and fraud for gopay is what our team is concerned about✌
We oversee all things to give stakeholders valuable insights in decision making and actively growing to be a word-class team who can be the consultant to the business with complete skill sets in technical and business aspectsIt`s our job to ensure that gopay runs seamlesslyOne of the biggest challenges we had to face is to make all our works to be fully-automated which can reduce the number of manual work of doing data requestsWe eventually resolved it by creating several automation tools and enhancing our workflow and procedures with the help of good project management planningCurrently, we`re busy at work on various projects, including one about helping the company to reach its north star metrics by using our data products
But despite how hardworking we may seem, we do know how to have fun, tooAs a matter of fact, we select someone from the team to become our ‘minister of entertainment’ each monthThe honorary person then will decide what fun activities we can do togetherThis is especially an important tradition for us with wfh becoming more normalizedWhile we do miss our monthly outings/dinners, thank goodness for the invention of slack and zoom calls that keep us feeling close.
Gojek is a super appIt is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other productsWe are indonesia’s first decacornWe are also the only southeast asian startup to be part of fortune`s list of `companies that changed the world.`
Our mission: to create and scale positive socio-economic impact for our customers, driver-partners, business, and msmes.
As of 2018, gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in singapore, vietnam, and indonesiaWe have the largest food delivery product in asia (outside of china) and is the largest payments wallet in southeast asia.
Gojek contributed idr 249 t to the indonesian economy (equivalent to 2% of indonesia`s gdp in 2020)As of q1 2021, the gojek app witnessed over 190mn downloads by customersThe platform has over 2mn driver partners & ~900000 merchant partners across sea.
About goto financial
Goto financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the goto ecosystem.
Goto financial’s consumer services include gopay, gopaylater, and other financial servicesWe also serve businesses of all sizes through leading payment gateway midtrans, indonesia’s largest cloud pos network moka and gokasirWe also have the all-in-one merchant solution gobiz, gobiz plus, gostore, and selly - available in indonesia and southeast asia.
Gojek and goto financial are committed to building a diverse and inclusive workplace and are equal opportunity employersWe do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Posted 7 days ago