Network engineer - switch translations i
The voip provisioning team is focused on implementing, verifying and providing a smooth operation of customer line side circuits as it relates to voip sip service delivery platformsOur responsibility is all-inclusive: verify and validate sip configurations in the upfront process; document these settings and customer choices for the order flow; provision configurations in voip switches; prepare did numbers for porting and service activation; carry out required changes to complete tasks/projects; troubleshooting failed installs; changes/improvements requested by management, sales teams and engineering/planning groupsAdditionally, the engineer works directly with centralized engineering, provisioning engineering project managers, regional engineers and end-users to validate the provisioned physical and virtual circuit path for sip services.
Desired knowledge skills and abilities:
New hires must be fully vaccinated against covid-19 by their start date with the company (or have been granted a religious or medical exemption accommodation)
Provision facets of sip circuits in metaswitch (ie: pbx objects, sip bindings, did # management, configurations)
Provide did number porting support
Work tasks by accessing the m6 (metasolve) ticketing system to provide customer circuits.
Access various web-based systems and programs that aides in the daily function of provisioning in conjunction with m6 for record validation and updates.
Have a general understanding of one piece of the following equipment:
Metaswitch, adtran, oracle acme sbc, avaya, genband, cisco, tdm voice switches (ie: gtd5, 5ess, dms100)
Have technical knowledge of the following technology which includes but is not limited to:
Carrier porting concepts (number portability, carrier rules & regulations regarding npa/nxx activity, lumen portal for out of franchise)
Customer pbx equipment (including pri, fxs handoffs)
Voip troubleshooting skills
Sas trace and deciphering the output delivery system
Able to trace incoming and outbound calls
Validating international and 911 requirements
Ability to comprehend circuit layout record or design layout record by assisting, delegating and interacting with pm and field technicians.
Understanding of voip signaling protocols (sip, rtp, h.248 and other related protocols)
Basic knowledge of provisioning, implementation, and documentation of complex network and platform configurations.
Understanding of ethernet basic principles.
Establishes networking environment by verifying design system configurations; guiding uni system installation, logical documentation, and enforcing policies and standards.
Exceptional analytic and troubleshooting skills for solving problems.
Position requires detailed organization to detail and being highly motivated.
Demonstrated track record of interfacing with customers and other telecom providers.
Candidate should be 100% professional and capable of effectively communicating (written and verbal) complex issues to audiences with various skill levels, organizational skills, and computer skills, particularly around microsoft office products.
Interpersonal skills to work within a team environment
Certifications a plus: ccna, ccnp, ccie, voip, sip-ccsa, mef (metro-ethernet forum)
Flexibility to work a schedule that will meet the demand of our customers as required.
Various evening shift activity is required
Working knowledge or experience in one or more of the following:
Salesforcece / vlocity
Bachelor’sor degree in engineering, it, or equivalent work experience is desirable with a minimum of one to two years.
Telecom or broadband industry-specific experience a plus.
Posted 2 days ago