Frontdoor, inc(“frontdoor”) is a newly-minted public company that traces its roots back 50 years to when american home shield founded the home service plan industryOperating in all 50 states, frontdoor serves more than two million customers through a nationwide network of approximately 17,500 pre-qualified contractor firmsFrontdoor’s goal is to take the hassle out of owning a home by helping its customers protect their budgets from large, unexpected repair costsIt achieves this goal with services powered by people and enabled by technologyToday, its home service plans cover many of a home’s most common systems and appliancesAs a bbb-accredited business and founding member of the national home service contract association (nhsca), an industry regulatory body, frontdoor has taken home several industry awards ranging from best in service by homewarrantyreviews.com to most recommended home warranty provider by women`s choice awards.
Frontdoor, incIs looking for a email marketer to drive the growth, efficiency and success of our email marketing programsThis person will be kpi focused, a creative problem solver and an ownerThis individual will focus on on-boarding new partnership audiences, assisting with our performance marketing email programs, and managing the prospect programs for the one guard and landmark brands.
Maintain and manage all aspects of the consumer journey for the partnerships and on-demand email audiences; including working with the brand managers, graphic designers, and copywriters
Utilize marketing reports and consumer data to optimize existing campaigns and increase journey engagement
Collaborate with internal stakeholders to ensure program performance is inline with expectations and meeting or exceeding goals as set for each audience
Regularly deliver reports and present insights to stakeholders and leadership
Create and edit html & css email templates
Work closely with other members of the team to ideate on new campaigns and ensure seemless transitions as customers move between journeys
Deep understanding of email kpis and complex journey-based campaigns
Comfortable building emails in html as well as working with creative teams
Analytical skills to conduct tests and ability to speak to campaign performance
Strong attention to detail, project management and time management skills
Understanding of email and marketing automation platforms
Demonstrated problem-solving capabilities
Ability to closely manage timelines on concurrent campaigns supporting diverse business goals
4+ years working of email marketing experience; experience with a d2c is a plus.
We have a digital first mindset when it comes to our company, and we are extending that philosophy for remote or virtual candidatesWhile we ideally want someone to be located in an area with a physical location, we are open to considering remote or virtual candidates based on location and experience for the role
Frontdoor is a company that’s obsessed with taking the hassle out of owning a homeWith services powered by people and enabled by technology, it is the parent company of four home service plan brands: american home shield, hsa, landmark and oneguard, as well as ahs proconnect , an on-demand membership service for home repairs and maintenance, and streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platformFrontdoor serves more than two million customers across the u.sThrough a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 techniciansThe company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliancesWith nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds).for more details, visit frontdoorhome.com.
Job category: marketing