Job type full-time
Full job description
Company: fedex freight
Job title: mgr-service center 3
Job requisition number: rc424927
Job family: fxf: ops-scm
Time type: full time
221 robinson ave
Calexico, california 92231
Lead employees in all service center functionsEnsure customer satisfaction by timely, proper handling of shipments and apply all applicable administrative support responsibilities.
Essential job duties/responsibilities
1Lead, educate and develop employees
2Monitor education of all new employees
3Plan the daily manpower needs to ensure customers` freight is delivered and picked-up timely
4Communicate with dispatch at various terminals to coordinate the movement of trailers and freight
5Responsible for the clean and safe working condition of the facility and equipment
6Implement company policy in all matters including hires, disciplinary issues and terminations
7Monitor and analyze all opportunities to cut costs and improve efficiencies
8Provide clear and frequent communication to all employees on service center productivity and company policies and procedures
9Communicate with account manager(s) to ensure customers’ and company’s needs are met
10Identify freight moving at incorrect weight and classification
11Ensure all os&d is identified and processed properly
12Assist customers with rate quotes, claim information and setting appointments
13Review data on claims and investigate
14Organize safety teams and facilitate meetings
15Monitor actual performance data and gather information for reporting
16Comply with all applicable laws/regulations, as well as company policies/procedures
17Perform other duties as required
Disclaimer: this job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Must possess high school diploma or equivalent
Must have one year’s experience in the transportation industry in an operations leadership role or related position
Must be able to travel as needed
Thorough knowledge of ltl industry, dot rules and regulations, osha laws, hazardous materials regulations, nmfc and tariff rules, and company policies and procedures, preferred
Proven leadership and interpersonal skills
Must be multi-tasked oriented and possess good organizational skills
Proficient in microsoft office (word, excel, powerpoint), internet
Strong communication skills (written, verbal and visual)
Able to work in a remote location, taking self initiative without requiring immediate local supervision
Fedex freight is an equal opportunity employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with fedex freight, please call 800-888-8252 or e-mail at firstname.lastname@example.org.
Fedex freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicantHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.