Position type :
Type of hire :
Experienced (relevant combo of work and education)
Education desired :
Bachelor of commerce/business
Travel percentage :
Are you curious, motivated, and forward-thinking? at fis you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technologyOur talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
This role is a part of our implementation - conversion team.
What you bring
Communicates ideas both verbally and in written form in a clear, concise and professional manner.
2+ years of professional experience working in support domain.
Ability to understand, apply and explain concepts.
Ability to handle project commensurate with job expectations.
Ability to analyze and solve problems using learned techniques and tools.
Requires human relations, negotiation and documentation skills.
Positions involving data mapping require strong analytical and technical skills.
Ability to translate client requirements to technical specifications and communicate to technical staff.
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally.
Flexibility, versatility, dependability.
What you will be doing
Develops understanding of and defines client products and services through information gathering sessions to determine how fis systems must be established to meet client needs.
Through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team.
Creates data maps and transaction workflow documents showing exactly how every field of information will be convertedData mapping forms the technical specification for the conversion and, in some cases, may generate codeShares data maps with programmers, clients and others as appropriate to ensure successful conversionRefines mapping through validation.
As part of the conversion process, tests customized software against customer specific needs sharing reports and application specific data with customers that reflect how conversion data will be processed.
Reviews conversion results (reports, balancing, data load, software changes) with client to refine and confirm requirementsObtains formal customer acceptance of results.
Examines client processes, forms and reports, determines operational needs and documents what software will do and all related processes, forms, reports, etcTo be used after conversion is complete.
May develop new procedures with client to ensure fis software is used appropriately.
Carefully examines data and reports to make sure conversion is proceeding correctly, runs test scripts with various data to see how new or customized transactions process through the software and verifies and validates accuracy of data through the generation of a variety of reportsValidation may include completion of prior system to fis balancing.
Coordinates and conducts readiness reviewThis includes directing the customer in the preparation and execution of test scripts to verify accuracy of data, training and procedures, system set-up and reportsThe readiness review process ensures the customer training and procedures, the system, and the conversion data are correct and ready for actual conversion.
Customizes fis software through the use of authoring tools to meet individual customer needs – modifies screens and data fields, creates new forms, screens, product sets, tables, etc.
Throughout project, provides expertise to answer questions and guide clients in the use of the system.
Conducts train the trainer sessions to instruct and train internal customers (employees) or external customers on changes, new systems or new procedures.
Acts as an on-site resource during conversion and answers questions, troubleshoots problems as they occur, supports implementation of new procedures, conducts last minute training if necessary and provides support during conversion weekReviews the conversion results (reports, balancing of systems, balancing system conversion to associated general ledger accounts, errors with the customer and obtains client sign-offCoordinates and directs the completion of post-conversion maintenance potentially including error resolution, system or data changes and balancing adjustments.
Added bonus if you have:
Knowledge of fis products and services.
Knowledge of financial services industry.
Knowledge of basic financial analysis principles and ratios.
What we offer you
An exciting opportunity be a part of world’s leading fintech product mnc.
To be a part of vibrant team and to build up a career on core banking/payments domain.
Fis is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clientsFor specific information on how fis protects personal information online, please see the online privacy notice.
Recruitment at fis works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agenciesFis does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.