At ey, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of youAnd we’re counting on your unique voice and perspective to help ey become even better, tooJoin us and build an exceptional experience for yourself, and a better working world for all.
Advance analyst ii
Ems (engagement management services) team in ey is responsible for providing key operational support to the tax and accounting practices which ey provides to its multinational clients.
Ems offers the ease of managing clients (also referred to as engagements within ey) in the following manner:
Providing operations management support on complex regulatory affairs across multiple jurisdiction
Managing the end to end engagement lifecycle management process and reporting standards
Providing project management support and controlling the cost of managing compliance across various regions/countries
Responsible for ensuring smooth delivery as per agreed sla’s
Globally, tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of ey professionals to work together to deliver to the client expectationsA central team of ems members work with this global network of ey professionals to ensure client’s compliance and reporting obligations across the globe are met on timeThe ems team manages the engagement together with the tax and accounting practices operating from local offices in americas, emeia and apac.
The job holder will work on several client accounts/ engagements, where they will be involved in delivering all service management.
Your key responsibilities
Operational support and reporting:
Work closely with a senior to provide day to day engagement management support for client (s)
Support client teams in americas, emeia and apac in providing timely and accurate information of the engagement to the client headquarters
Provide situational analysis and solutions for mitigating issues & risks in an engagement
Effectively liaise with ey professionals preparing the fillings in countries & client teams
Understand the functioning of the engagement tools and usage involved in global service delivery
Ensure engagement management tools are maintained real time for client headquarters to access and understand tax and accounts filling status across the globe
Modify tools to reflect status of the engagement real time by working with the local country teams
Understand queries from client facing teams and work with local ey professionals for solutions
Review engagement deliverables and coach staff members on best practices
Work along with seniors, leadership, and onshore teams to report metrics and data as required.
Project coordination & control:
Monitor and control activities leading up to fulfilment of compliance and reporting obligations of the of practices across countries
Monitor engagement status, issues and potential risks that can impact engagement
Work with global teams to understand the status of the filings for client(s)
Understand processes and dependencies in meeting obligations of the filings in countries
Provide engagement status on a periodic basis highlighting risks and issues and achievements
Identify service delivery and process gaps which can be fixed to improve service delivery
Handle a portfolio of clients and a team of associates & advanced associates
Monitor and flag engagement and people issue to local and engagement leadership
Act as the spoc for the respective client teams and escalations point of contact
Work with global engagement managers and coordinators to ensure engagements are managed effectively and efficiently
Responsible for the customer satisfaction scores of the portfolio by managing service delivery expectations of clients
Identify training gaps for self and team and work with leadership to bridge gaps
Network with offshore teams to create and maintain good relationship
Skills and attributes for success
2 to 5 years of total work experience
Understanding of backend financial processes of a company
Bachelors or master’s degree, preferably finance, commerce, math, computer science, engineering or business management
Experience in working in a multi-cultural and team environment
Capm/csum or similar project management certification is preferrable
Proficiency with d&a tools like advanced excel, power bi, tableau is desirable
Proficiency with vba macro is desirable
To qualify for the role, you must have
Have excellent communication skills - both written and oral
Demonstrate strong organizational skills and structured thinking abilities
Demonstrate strong interpersonal and analytical skills
Demonstrate an eye for detail
Be flexible and willing to adjust responsibilities to align with developing business needs
Ideally, you’ll also have
Proficiency in ms project is desirable
Be proficient in word/powerpoint/excel
What we look for
Excellent teaming and interpersonal skills
Positive attitude and ability to excel under tight timelines.
Team player, with the ability to multi-task, flexible and can work under pressure.
Commitment to continuous learning and proactively implement onto new processes
What we offer
Ey global delivery services (gds) is a dynamic and truly global delivery networkWe work across six locations – argentina, china, india, the philippines, poland and the uk – and with teams from all ey service lines, geographies and sectors, playing a vital role in the delivery of the ey growth strategyFrom accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplinesIn gds, you will collaborate with ey teams on exciting projects and work with well-known brands from across the globeWe’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
Continuous learning: you’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: we’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: we’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: you’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Ey | building a better working world
Ey exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse ey teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, ey teams ask better questions to find new answers for the complex issues facing our world today.
Posted 11 days ago
See job description.