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Dropbox is a leading global collaboration platform that`s transforming the way people work together, from the smallest business to the largest enterpriseWith more than 500 million registered users across more than 180 countries, our mission is to design a more enlightened way of workingFrom our headquarters in san francisco to eight dedicated studios and a worldwide team of employees who choose where they work best, our virtual first approach is leading the way into the future of work.
Our research & design team crafts delightful experiences that make people`s lives easierWe`re a close-knit, collaborative group, guided by a highly iterative user-centered design processCombining research, data, and thoughtful critique, we`re discovering needs and solving fundamental problems that impact work and life for millions of people around the world.
As a researcher on our document workflows team, you will lead initiatives that guide dropbox company innovations on a global scaleIn this staff researcher role, you will be responsible for defining, leading, analyzing, and socializing research studies as you collaborate with cross-functional team members to deliver innovative document workflows and product solutionsYou will have the opportunity to influence product direction and address unmet customer needs in this exciting space.
Identify & prioritize research needs in partnership with product teams
Design, plan, and execute research that impacts product team immediate roadmaps and longer term strategies
Implement multi-method research studies that incorporate both qual and quant methodologies
Adapt research process and practices to the growing needs of the organization
Advocate and guide strategy for design and product direction
Collaborate closely with researchers, pms, design, data science, and marketing to foster customer-centric decision making
Socialize research across the company in innovative and engaging ways
7+ years of ux-related work experience
Ba in human-computer interaction, anthropology, psychology, sociology, economics, computer science, business administration, or another discipline with a strong research inclination
Broad experience with a wide variety of research methods applied across the product development process
Demonstrated skills for collaborating closely with other researchers, designers, data scientists, product managers and engineers
Clear, compelling presentation and communication style
Ability to ask, as well as answer, meaningful and impactful questions for businesses
Experience driving and supporting rapid research in a scrappy environment
Dropbox is an equal opportunity employerWe are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at workA big part of that effort is our support for members and allies of internal groups like asians at dropbox, blackdropboxers, latinx, pridebox (lgbtq), vets at dropbox, women at dropbox, atx diversity (based in austin, texas) and the dropbox empowerment network (based in dublin, ireland).
Benefits and perks
Generous company paid individual medical, dental, & vision insurance coverage
401k + company match
Market competitive total compensation package
Free dropbox space for your friends and family
Generous vacation policy
11 company paid holidays
Volunteer time off
Company sponsored tech talks (technology and other relevant professional topics)
Posted 3 days ago