Designation: project manager
Work location: mangalore/mysore/wfh
Department: application development
Glowtouch technologies, (www.glowtouch.com) delivering customer experience management solutions, contact centre outsourcing, business process outsourcing and technology outsourcingWe have started our business in 2002 and today we are with 2300+ professionals operating from mangalore, bangalore, mysore in india , louisville ka usa, and dominican republic at central americaWe have been certified in 9001:2015 (qms), 14001:2015 (ems) and 27001:2015 (isms)You may visit our website (www.glowtouch.com) to know more about usDiya systems (www.diya.net) is the subsidiary of glowtouch technologies
Summary of the position:
This position requires candidate should be graduate/post graduate with at least 7+ years of experience in erp project management.
Qualification & certifications
Be or mca or equivalent
Minimum of 7 years in project management
Roles & responsibilities:
Successfully managing erp implementation projects from inception to project closure
Developing viable and effective project and resource plans for erp implementations
Proactively identifying and managing risks throughout the project lifecycle
Work closely with senior leadership to define erp requirements
Ongoing maintenance of erp system
Generate and maintain reports as needed on erp
Gather requirements for reports across various departments from the erp
Learn and implement other systems as needed
Troubleshoot software issues and work with development team to resolve them
Participate in demos, onboarding, and support activities as needed
Web application development, ui/ux, and database experience is a plus
Experience with the entire software development life cycle (sdlc)
Very strong communication, documentation, and presentation skillsAble to communicate with customers and offshore team members using multiple channels (voice, video, email, chat, etc.) to ensure that information is clearly understood by all parties.
Excellent problem solving and technical troubleshooting skills
Management skills that hold team members accountable for performance while also fostering collaboration and respect.
Excellent written and verbal communication skills in english language.
Strong in programming
Good team player , should be dynamic, self motivated and disciplined.
Excellent interpersonal skills.
Ability to take decision under stressful condition.
Willing to learn, innovate and achieve the best
Strong negotiation and liaison skills
Posted 30+ days ago