Benefits pulled from the full job description
Job title: analyst/srAnalyst (nct)
Location: bangalore/pune, india
Trust & agency services (tas) having over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the worldTas ops support all types of transactions in the debt capital markets – from conventional to structured debt products, project finance, reits and islamic finance – and services for escrows, restructurings and exchanges, loan agency and document custody.
What we’ll offer you
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under child care assistance benefit (gender neutral)
Flexible working arrangements
Sponsorship for industry relevant certifications and education
Employee assistance program for you and your family members
Comprehensive hospitalization insurance for you and your dependents
Accident and term life insurance
Complementary health screening for 35 yrsAnd above
Your key responsibilities
Ensure accurate and timely delivery of services to clients (primary issuance & post issuances)
Ensure specified quality of services at all levels of operations
Ensure healthy and harmonious relationship with the sending locations
Interface with the client / agent / custodian for resolution vide client calls / emails.
Ensure he/she has assisted in creating proper backups through adequate cross training, within the department
Responsible for managing productivity, accuracy and timeliness as per benchmark requirements
Escalate all issues properly to the appropriate level to avoid any adverse impact on the business
Generating reports in order to obtain periodic information on the inquiries received
Always adhere to kop and kpi guidelines
Assist with various projects, analysis, release testing, automation, process improvement/re-engineering measures and other initiatives of the group
Deliver daily assigned productivity target by meeting the required quality score
Must communicate with staff, leads, and managers to coordinate operational processing within agreed time frames
Always adhere to kop and kpi guidelines
Your skills and experience
Analyst (0-3 years), senior analyst (3-7 years) preferably in banking / finance service industry/loan servicing/us mortgage
Domain knowledge of debt products / settlements / payments, corporate actions, cash reconciliation, billing & invoice generation, reconciliation, loan servicing or us mortgage would be added advantage
Good written & verbal english skillsAbility to converse clearly with internal staff via telephone and using written communication.
Good typing speed with accuracy, ms office (especially ms excel)
Ability to provide high transaction productivity and high level of attention to detail.
Flexibility to work in the shifts
How we’ll support you
List a maximum of 5 bullets detailing support to help develop, train, coach, progress and optimise work life balance
Training and development to help you excel in your career
Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Our values define the working environment we strive to create – diverse, supportive and welcoming of different viewsWe embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovationWe build talented and diverse teams to drive business results and encourage our people to develop to their full potentialTalk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performanceWe welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you?re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank ? and we?re proud of our fresh perspective. Today, we?re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity.