Job type full-time
Not provided by employer
Full job description
At delta dental, our strategy is only as strong as the people who execute it! we are hiring individuals that are not just right for today but also for our futureWe have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thingOur leaders optimistically share future possibilities to inspire and motivate others toward their full potentialWe expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problemsJoining delta dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.
The solutions analyst is responsible for being the subject matter expert for the grc platforms as supported by the shared services portfolioThe incumbent provides analytical support through research, data gathering, interpretation and development of policies and procedures and reportingResponsibilities may include documenting business requirements, developing case scenarios in the development of new or enhanced systems and analyzing, documenting, testing and assisting in the implementationDrive work-flow resolutions to complex operational issues while providing day-to-day process and operations support.
How you will make an impact:
Serves as a functional team lead for small projects, releases, and other implementation including coordination of tasks, testing, delivery of work from other groups and business areas.
Leads conversations and facilitates discussion with vendor and technical resources to translate functional business requirements into technology solutionsEnsures successful delivery of requested work products.
Works with business leaders, super users, and end-users (customers) to develop and redesign the business capabilities provided by legal shared services’ platforms, including data flow analysis, system configuration, data setup, including recommendations to implement new features or functions.
Develops system, regression, performance, test plans, scripts, and coordinates user acceptance testingProvides guidance to business partners on qa best practices.
Understands key software product development concepts including user group meeting facilitation, software development, project management, quality assurance, and software version control.
Writes queries or custom reports as needed to analyze data issues, provide ad-hoc reports, or solve system issues.
Researches and analyzes data to identify trends or potential issuesDevelops plans and proposals to address issues.
Participates in the development and management of project plans from project planning and design through testing, implementation and maintenance.
Develops scope statements for developing project plans to support best practices for change management in collaboration with business sponsor.
Prepares written reports and verbal presentations summarizing project objectives, analysis, conclusions and recommendations.
Develops project charters and business cases that summarize the shared understanding of the problem statement, project scope, business drivers, options analysis, conclusions, cost/benefit analysis, risks, and recommendations.
Oversees the successful completion of small projects through the management of project plans, to include: project planning/design, communication planning, change management, timeline and budget management, and system testing, implementation, and maintenance.
Facilitate discussions with outside vendor and technical resources to translate functional business requirements into technology solutions.
Works with business leaders, super users, and end-users (customers) to develop/redesign the capabilities provided by legal shared services’ platforms, including data flow analysis, system configuration, data setup, and recommendations to implement new features or functions.
Develops system, regression, performance, test plans, scripts, and coordinate user acceptance testing; provide guidance to business partners on qa best practices.
Writes queries or custom reports as needed to analyze data issues, measure key performance indicators, provide ad-hoc reports, or solve system issuesDevelop plans and proposals to address any issues identified.
Develops business requirement specifications for delineating the scope of project work that identifies the business use cases, business activity diagrams, traceable business requirements as well as non-functional requirements.
Maps a set of business functions implemented by business processes, design new business operating models; streamline and reengineer existing business processes, and document business events, triggers, and desired outcomes.
Creates reports and analyzes data to identify solutions that meet business goals
Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities
This list is not all-inclusive and you are expected to perform other duties as requested or assigned.
What we look for:
2+ years of experience with a bachelor’s degree.
Preferred 3 years related experienceMinimum of 2 years of project management experience.
Demonstrated knowledge of analysis skills, including process and data-driven analysis using common industry frameworks.
Ability to build trust through organizational savvy and interpersonal skills, allowing for ease of collaboration and communication.
Aptitude to proactively collect and interpret facts, identify and define vulnerabilities, and initiate opportunities and solutions.
Ability to learn through embracing challenges, persisting in the face of setbacks, and processing constructive feedback.
Strong organizational and prioritization skill sets that enable one to set and meet deadlines/time frames.
Proficiency with the microsoft office suite, including word, excel, outlook, teams, etc.
Benefits and perks:
12 days starting vacation, 12 holidays, 9 sick days and your birthday off!
Low-cost premium medical insurance options
100% paid dental and vision insurance
Generous 401(k) matching and flat contribution
Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
Employee livewell program, focusing on overall employee well-being
Fertility and diabetes benefits
Employee discount program: at&t/verizon, entertainment, travel, and more!
Culture of learning: career development and tuition reimbursement
Career growth: we love promoting from within
Please note, delta dental will not sponsor applicants for work visas for this position.
At delta dental we: promote accountability, integrity and collaboration: our employees are collaborative, self-aware, and ethicalIt is our expectation to do the right thing and follow through on commitmentsFoster professional development: our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunitiesValue customers and cultivate positive experiences: our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.
If you think this sounds like you, let’s chatWe would love to tell you more!
To see some of the smiling faces behind delta dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on facebook and instagram, @deltadentalins on twitter, and delta dental insOn linkedinAbout delta dental delta dental covers more americans than any other dental benefits providerOur vision is to motivate and empower every employee so we’re all inspired to take exceptional care of our customers, providers and each otherOur enterprise strategy focuses on pillars of growth and diversification, supported by the platforms of culture and people, process and technologyOur employees take pride working for a purpose-driven organization and live our values of trust, service, excellence and innovationWe are part of the delta dental plans association, a network of companies that provides dental coverage to 74 million people in the u.sDelta dental of california, delta dental of new york, inc., delta dental of pennsylvania and delta dental insurance company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrolleesAll of our companies are members, or affiliates of members, of the delta dental plans association, a network of 39 delta dental companies throughout the countryDelta dental provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state lawIn addition to federal law requirements, delta dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilitiesThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our delta dental enterprise is unable to hire individuals residing in alaska, north dakota, nebraska, hawaii, oklahoma, vermont, maine, west virginia, new hampshire, wyoming, puerto rico or other us territories at this time.
Proof of eligibility to work in the united states must be provided if selected for hire.
Delta dental* has enacted a covid-19 vaccination policy to protect all employees and the communities we serve due to the ongoing impacts of the covid-19 pandemicAccordingly, we require all employees to be fully vaccinated for covid-19Are you able to comply with our policy of being fully vaccinated by your start date if an offer is made or have a medical or sincerely held religious exemption for receiving a covid-19 vaccine? failure to comply with our policy and submit proof of compliance or receive approval for a valid medical or sincerely held religious belief exemption prior to your start date will nullify any offer of employment extended to you.
Delta dental includes: delta dental of california, delta dental insurance company, delta dental of pennsylvania, and delta dental of new york
Posted 1 day ago