Team and role: customer experience, innovation, and compliance | analyst
Location: hyderabad, india
Shift timing: 2:00 pm to 11:00 pm ist
Qualification: mca/b.e/b.tech/b.sc(it or analytics)/m.sc(it or analytics)
Overall relevant experience: 2 - 3 years
Risk and brand protection (r&bp)
At deloitte, we are stewards of reputation—ours and our clientsThat’s why we foster a culture that protects, preserves, and enhances our reputationWith your help, we will distinguish deloitte as the clear leader in professional services, making us the first choice for clients and talent.
Customer experience, innovation, and compliance
The customer experience, innovation, and compliance (ceic) team is responsible to assist risk and brand protection teams with technical solutions to support the deloitte u.sFirms’ compliance with various regulatorsIn hyderabad, ceic team is part of the risk & brand protection (r&bp) group within the enabling areas which is responsible for certain strategic, regulatory, risk and compliance driven operationsThese operations include assistance in the areas of independence of the firm, its partners and its employees along with managing risk and maintaining databases which complement compliance monitoring functions.
Work you will do:
As a member of the ceic team, you will be performing the following type of work:
Develop proficiency in an rsa archer based application’s objectives and functionality
Handle/answer/escalate incoming user questions/requests and track as needed.
Coordinate with regulatory affairs on technical support issues.
Implement rsa archer configuration changes to support defined projects and ad-hoc fixes.
Lead data consistency checks, validation and data import when adding new objects and relationships in the tool.
Monitor disposition of existing rss feeds and configure new feeds.
Maintain users (provisioning, role changes, deactivation, etc.)
Support the regulatory affairs team by maintaining training materials.
Drafts, revises, and maintains test plans, and test cases.
Create ad hoc reports using ms excel, ms excel functions, and tableau, pulling content from multiple systems and create lookups, pivot tables, charts and reports.
Continue to sharpen skills in tableau and other data analytics technologies through team touchpoints and available self-learning resources.
Data analysis and reporting that may pertain to other subject matter as needed.
Other technical support
Under the supervision of a senior manager/ manager, make configuration changes that meet the intended business objectives and internal standards for various applications.
Comprehend existing web application code in order to troubleshoot issues.
Create intuitive, internally consistent user interfaces that meet the team standard.
Communicate and interact with members of various teams to determine requirements.
Assist with maintenance of existing reports and work with team members to develop new reports using sql server, ms access and excel.
Clearly document new requirements and processes and maintain existing process documents.
Key skills required:
Configuration of the rsa archer platform including layout, workflow, reporting, notifications, questionnaires, access control, packaging, etc.
Experience with data analytics and reporting (tableau skills are preferred).
Willingness and ability to quickly learn new tools/packages used to maintain applications.
Working knowledge of transact-sql queries for ad-hoc reporting (sql server).
Working knowledge of sharepoint sites and administrative functionalities.
Working knowledge of rsa archer sites and administrative functionalities is a big plus.
Above average skill using microsoft excel formulas and other office application features for reporting and presenting.
Exceptional organizational, analytical, communications and interpersonal skills.
Decision making in terms of organizing, prioritizing and executing tasks.
Must demonstrate sound judgment.
Must work independently and take ownership of associated systems’ technical matters and constant maintenance.
Accuracy in performance of analysis is essential.
Write functional specification / configuration documents.
Proficient with microsoft office skills, particularly with strong in excel and its analytical tools/functions.
How you’ll grow
At deloitte, we’ve invested a great deal to create a rich environment in which our professionals can growWe want all our people to develop in their own way, playing to their own strengths as they hone their leadership skillsAnd, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the wayNo two people learn in exactly the same waySo, we provide a range of resources including live classrooms, team-based learning, and elearningDu: the leadership center in india, our state-of-the-art, world-class learning center in the hyderabad offices is an extension of the deloitte university (du) in westlake, texas, and represents a tangible symbol of our commitment to our people’s growth and developmentExplore du: the leadership center in india
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Our people and culture
Our people and our culture make deloitte a place where leaders thriveGet an inside look at the rich diversity of background, education, and experiences of our peopleWhat impact will you make? be inspired by the stories of our people.
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Requisition code: 111276
Posted 2 days ago